Kristen Jones
North Richland Hills,US
Summary
Talented Owner/Entrepreneur with over twenty-five years experience in marketing, customer service and operational oversight skills for running a profitable wellness business.
Overview
25
25
years of professional experience
Work History
Owner/Operator
Restoration Wellness Center
2000.01 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs. day-to-day business operations.
- Massaged over 5,000 clients to assess needs
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- High proficiency in Excel and Powerpoint with the ability to analyze data and build presentation worthy decks.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and developed team members to build human capital.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent written and verbal communication skills.
Owner/Talent Music Management
Masters Music & Entertainment
2023.01 - Current
- Managed end-to-end recruitment processes from job requisition approval to offer negotiation, ensuring timely placements.
- Streamlined the interview process through effective coordination of schedules and clear communication among all parties involved.
- Achieved cost savings by negotiating favorable terms with external vendors for recruitment-related services.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Expanded business into new markets, cond
Education
Certified Cyber Security Professional - Information Security
(ISC)2
Online07.2023
Bachelor of Science - Business Management,
Los Angeles Film School - Hollywood
Los Angeles, CA06.2023
Certified NNA Notary Signing Agent - Certified NNA Notary Signing Agent, Mobile Notary
National Notary Association
Chatsworth, CA11.2020
LMT License - Licensed Massage Therapist
Texas Massage Institute
Ft Worth, Texas06.2000
Skills
- Built an integral Wellness Spa practice that focuses on customer service and client retention
- Proficient with Microsoft Office Suite, Excel, PowerPoint, Word, and Key Note
- Booked Corporate Business Travel
- Excellent Verbal and Written Communication
- Managed, Hired/Fired employees
- Organize and book events
- Creative complex problem solver
- Certified NNA Notary Signing Agent
- Proven success in owning, and operating a Wellness Spa where HIPPA policy and all confidentiality practices are implemented daily
Timeline
Owner/Talent Music Management
Masters Music & Entertainment
2023.01 - Current
Owner/Operator
Restoration Wellness Center
2000.01 - Current
Certified Cyber Security Professional - Information Security
(ISC)2
Bachelor of Science - Business Management,
Los Angeles Film School - Hollywood
Certified NNA Notary Signing Agent - Certified NNA Notary Signing Agent, Mobile Notary
National Notary Association
LMT License - Licensed Massage Therapist
Texas Massage Institute
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