Kristen Webster
Lodi,CA
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
7
7
years of professional experience
Work History
Student Services Technician
Stockton
11.2022 - 05.2023
- Audited independent study paperwork for grades K-12 for 400+ students
- Entered daily attendance for multiple school sites.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained extensive knowledge in data entry, analysis and reporting
Patient Service Representative
Radnet Radiology
10.2021 - 10.2022
- Check in 30+ patients daily.
- Used EMR software to schedule exams and enter imaging orders.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Office Worker II
San Joaquin County Behavioral Health Services
12.2020 - 10.2021
- Responsible for answering up to 40 incoming calls per day for patients requesting mental health and substance use services.
- Processed change of providers, grievances, and chart reviews.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Fulfillment Team Member
Target
08.2018 - 12.2020
- Picked and packed 400+ units daily.
- Delegated breaks, ordered packing supplies, instructed team members what tasks needed to be completed, and any backroom duties
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
Manager
Panera
06.2016 - 07.2019
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Supervised up to 12 employees.
- Completed store opening and closing procedures and balanced tills
Education
Associate - Health Science
San Joaquin Delta College
06.2022
Associate - Mathematics and Science
San Joaquin Delta College
Stockton, CA06.2022
Associate - Arts and Humanities
San Joaquin Delta College
Stockton, CA06.2022
Skills
- Microsoft Excel, Outlook, and Teams proficient
- Office Reception
- Registration Processes
- Status Updates
- Student Services
- Office Administration
- Patient Greeting
- Conflict Resolution Techniques
- Customer Service and Assistance
- Document Auditing
- Efficient Data Entry
Timeline
Student Services Technician
Stockton
11.2022 - 05.2023
Patient Service Representative
Radnet Radiology
10.2021 - 10.2022
Office Worker II
San Joaquin County Behavioral Health Services
12.2020 - 10.2021
Fulfillment Team Member
Target
08.2018 - 12.2020
Manager
Panera
06.2016 - 07.2019
Associate - Health Science
San Joaquin Delta College
Associate - Mathematics and Science
San Joaquin Delta College
Associate - Arts and Humanities
San Joaquin Delta College
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