Kristi Bates
Angola,NY
Summary
Organized and efficient secretary with background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication. Proven track record of contributing positively to team dynamics and company culture by streamlining operations.
Overview
15
15
years of professional experience
Work History
Medical Secretary
Buffalo Neurosurgery Group
West Seneca, NY
04.2024 - Current
- Provided administrative support to medical staff, including data entry and document preparation.
- Verified patient demographics and insurance information prior to each visit or procedure.
- Scheduled and confirmed patient appointments, surgeries, and medical consultations.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Special Education Teacher Assistant
Erie 2 Boces
Angola, NY
11.2021 - 03.2024
- Provided support and guidance to special education teachers in developing instructional materials, lesson plans and assessments.
- Maintained accurate records of student attendance, grades, behavior incidents, and other relevant information as requested by the teacher or administrator.
- Assisted with the management of student behaviors in the classroom setting using de-escalation strategies.
- Observed student behaviors and utilized success intervention techniques to correct problems.
Executive Assistant to the Vice President
Olean Wholesale Grocery Cooperative Inc.
Olean, NY
11.2009 - 09.2019
- Conducted research on various topics related to business operations upon request from VP.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Answered calls from customers regarding inquiries about products and services offered by the company.
- Executed special objectives and projects in response to executive team and board member requests.
Education
Associate of Applied Science - Health Information Technolgy
Jamestown Community College
Olean, NY09-2021
High School Diploma -
Allegany Limestone Central
Allegany, NY06-2001
Accomplishments
- Deans List 3.8 GPA
Timeline
Medical Secretary
Buffalo Neurosurgery Group
04.2024 - Current
Special Education Teacher Assistant
Erie 2 Boces
11.2021 - 03.2024
Executive Assistant to the Vice President
Olean Wholesale Grocery Cooperative Inc.
11.2009 - 09.2019
Associate of Applied Science - Health Information Technolgy
Jamestown Community College
High School Diploma -
Allegany Limestone Central
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