Kristi Case
Menifee,CA
Summary
Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.
Overview
9
9
years of professional experience
Work History
Teacher
ABC Child Care Village
2022.08 - Current
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Parcel Delivery Driver
Geek Squad - Best Buy
2021.07 - 2022.08
- Developed strong relationships with local businesses as their primary point of contact for parcel services.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Inspected load security and checked for damages.
Customer Service Representative
Best Buy
2018.05 - 2021.07
- Delivered prompt service to prioritize customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Investigated and resolved customer inquiries and complaints quickly.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Handled customer inquiries and suggestions courteously and professionally.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Server
Go Get Yogurt
2015.06 - 2017.05
- Processed orders and sent to kitchen employees for preparation.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Science - Clinical Psychology
Grand Canyon University
Phoenix, AZ05.2024
Associate of Science - Clinical Psychology
Grossmont College
El Cajon, CA06.2021
High School Diploma -
West Hills High School
Santee, CA06.2016
Skills
- Classroom Management
- Google Classroom
- Diversity and Inclusion
- Behavior Management
- Group and individual instruction
- Social-Emotional Learning training
- Student Motivation and Engagement
- Positive Role Model and Mentor
- Social Development
- Calm Under Pressure
- Microsoft Excel
- Critical Thinking
- Order Processing
Timeline
Teacher
ABC Child Care Village
2022.08 - Current
Parcel Delivery Driver
Geek Squad - Best Buy
2021.07 - 2022.08
Customer Service Representative
Best Buy
2018.05 - 2021.07
Server
Go Get Yogurt
2015.06 - 2017.05
Associate of Science - Clinical Psychology
Grand Canyon University
Associate of Science - Clinical Psychology
Grossmont College
High School Diploma -
West Hills High School
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