Kristi Gentry
Santa Rosa Beach,FL
Summary
Compassionate and dedicated professional with experience at Lakeview Center Inc, skilled in behavior observation and safety management. Proven ability to build relationships and deliver exceptional care, ensuring client comfort and emotional support. Recognized for effective decision-making and multitasking in high-pressure environments, fostering positive outcomes for clients and teams alike.
Overview
16
16
years of professional experience
Work History
Behavioral Health Technician
Lakeview Center Inc
01.2025 - Current
- Assist in implementing safety protocols to ensure a secure environment for clients.
- Monitor client behavior and report significant changes to senior staff for evaluation.
- Provide basic care assistance, including medication reminders and daily living support for clients.
- Deliver compassionate client care, focusing on safety, comfort and emotional support.
Team Member
Chick-fil-A
07.2024 - 01.2025
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Mortgage Loan Assistant
Community Bank
04.2023 - 09.2024
- Supported loan officers by gathering necessary financial information from borrowers efficiently.
- Set up, stored and updated customer files.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Teacher
Best Beginnings Christian School
06.2009 - 06.2011
- Developed engaging lesson plans aligned with curriculum standards.
- Fostered student curiosity and interest through creative hands-on activities.
- Designed and implemented classroom routines to address varying student needs.
Education
Bachelor of Science - Social Work
Troy University
Troy, AL05-2027
Bachelor of Science - Elementary Education & Psychology
Athens State University
Athens, ALAssociate of Science - General Studies
Calhoun Community College
Tanner, AL05-2019
Skills
- Active listening
- Relationship building
- Decision-making
- Behavior observation
- Documentation skills
- Safety management
- Multitasking and organization
- Time management
- Empathy and compassion
Timeline
Behavioral Health Technician
Lakeview Center Inc
01.2025 - Current
Team Member
Chick-fil-A
07.2024 - 01.2025
Mortgage Loan Assistant
Community Bank
04.2023 - 09.2024
Teacher
Best Beginnings Christian School
06.2009 - 06.2011
Bachelor of Science - Social Work
Troy University
Bachelor of Science - Elementary Education & Psychology
Athens State University
Associate of Science - General Studies
Calhoun Community College