Kristi Martinez
Grass Lake,MI
Summary
Dynamic logistics professional with extensive experience at American Expediting, excelling in inventory management and customer service. Proven track record in dispatching orders efficiently and resolving complex issues. Adept at data entry and billing processes, ensuring seamless operations and high customer satisfaction. Recognized for strong communication skills and a commitment to excellence.
Overview
19
19
years of professional experience
Work History
Dispatcher/Warehouse Manager
American Expediting
Romulus, USA
10.2016 - Current
- I work in an office setting and follow up on deliveries and resolve drivers' and customers' issues.
- Data entry. - key in part numbers and key in addresses for shipping labels.
- Update customers through email and over the phone.
- Dispatch orders out to drivers in a timely fashion.
- Provide quotes for our customers.
- Manage inventory.
- Order fulfillment
- Generate reports and analyze data.
- Billing
- Supervise warehouse staff.
Logistics Specialist
Ceva Logistics
Redford, USA
08.2015 - 10.2016
- Develop and maintain excellent service to internal and external customers.
- Manage pre-alerts daily to determine whether freight is arriving as expected.
- Follow-up with carriers to confirm arrival time and notify customer of status.
- Receive, review, and process inbound documentation for assigned base of accounts.
- Handled Chrysler account with Egypt.
- Data Entry.
Distribution Processor
Arrow Uniform
Taylor, USA
10.2013 - 07.2014
- Processed orders using the AS400 system.
- Inspected customer garment orders and inspected items for correct color, size and quantity.
- Applied emblems, ID tapes, barcodes, and/or other trims as required.
Security Officer
Ford Flat Rock Assembly Plant
Flat Rock, USA
01.2013 - 10.2013
- Ensure unauthorized persons do not enter restricted areas.
- Check for employee and vendor identifications.
- Look for suspicious persons, packages, and activities entering and exiting the plant.
- Inspect vehicles and packages as well as monitor deliveries.
- Foot patrol of interior and exterior to check gates and posts.
- Document daily activities and incident reports.
Uniform Production
Cintas
Westland, USA
03.2011 - 01.2012
- Responsible for folding uniform shirts, pants and other garment products and prepared bundles for delivery as required by the customer.
Waitress/Cook/Host
Ponderosa Steakhouse
Dearborn Heights, USA
01.2007 - 01.2011
- Maintained and adhered to all sanitation and cleanliness standards set by the company.
- Ensure that all prepared items are labeled, dated, covered, and rotated.
- Monitor food levels and replenish items in a timely manner.
- Provided excellent wait service to ensure satisfaction.
Education
High School Diploma -
Annapolis High School
Dearborn Heights, MI01.2010
Skills
- Inventory management
- Billing processes
- Freight coordination
- Customer Service
- Logistics planning
- Office Setting
- Computer proficiency
- Forklift operator
- Data entry
- Order dispatching
References
- Libra Ramsey - Manager - 313-428-3361
- John Lenhardt - Co-worker - 734-718-5455
Timeline
Dispatcher/Warehouse Manager
American Expediting
10.2016 - Current
Logistics Specialist
Ceva Logistics
08.2015 - 10.2016
Distribution Processor
Arrow Uniform
10.2013 - 07.2014
Security Officer
Ford Flat Rock Assembly Plant
01.2013 - 10.2013
Uniform Production
Cintas
03.2011 - 01.2012
Waitress/Cook/Host
Ponderosa Steakhouse
01.2007 - 01.2011
High School Diploma -
Annapolis High School
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