Kristian Diaz
Sales Consultant
Phoenix,AZ
Summary
Sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through targeted solutions and customer-focused strategies.
Overview
2
2
Languages
10
10
years of post-secondary education
8
8
years of professional experience
Work History
Sales Consultant
Mercedes Benz of North Scottsdale
Phoenix, AZ
08.2022 - Current
- Assist customers in identifying features and options to enhance purchase decisions.
- Maintained knowledge of inventory and pricing to provide accurate information to clients.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed CRM software to track customer interactions and improve communication efficiency.
- Collaborated with sales teams to streamline lead management processes within CRM system.
- Mentored junior staff on advanced CRM functionalities and strategic usage techniques.
- Managed sales process from initial contact to closing, ensuring a seamless experience.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
Audi Brand Specialist
Audi Chandler
Chandler, United States
10.2020 - 08.2022
- Managed pricing negotiations and highly efficient sales processes.
- Maintains avg closing percentage above 18%
- Consulted with customers to assess needs, determine budget and describe vehicle options.
- Promoted benefits of dealership to potential customers.
- Stayed up to date on all available new and pre-owned vehicles on lot.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Co-Owner
A Bright Clean Team
Cottonwood, AZ
01.2020 - 05.2021
- Evaluated product development strategy effectiveness and prepared alternative approaches to exceed goals
- Established performance goals for the business and provided methods for reaching milestones
- Managed accounting operations, including journal entries, collection efforts, reconciliations and payroll processing
- Implemented updated production, productivity, quality and customer service standards to improve company financial standing.
Research Assistant
University Of Arizona
Tucson, AZ
01.2019 - 04.2020
- Collaborated with leadership team to identify relevant questions and determine best methods of collection
- Recorded data and maintained source documentation following good documentation practices
- Recruited and screened over 150 participants for 2 studies and administered psychological tests and demographic surveys
- Organized important paperwork, including participant informed consent waivers and research scope documentation
Education
Bachelor of Arts - Psychology
The University of Arizona
Tucson, AZ 08.2018 - 05.2020
Associate of Applied Science - Social Psychology
University of Arizona
Tucson, AZ 08.2018 - 05.2020
Associate of Arts - Psychology
Pima Community College
Tucson, AZ 08.2016 - 10.2019
High School Diploma -
Mingus Union High School
Cottonwood, AZ 08.2011 - 05.2015
Skills
- Customer relationship management
- Product demonstration
- Relationship building
- Sales negotiation
- CRM software
- Lead management
Timeline
Sales Consultant
Mercedes Benz of North Scottsdale
08.2022 - Current
Audi Brand Specialist
Audi Chandler
10.2020 - 08.2022
Co-Owner
A Bright Clean Team
01.2020 - 05.2021
Research Assistant
University Of Arizona
01.2019 - 04.2020
Bachelor of Arts - Psychology
The University of Arizona
08.2018 - 05.2020
Associate of Applied Science - Social Psychology
University of Arizona
08.2018 - 05.2020
Associate of Arts - Psychology
Pima Community College
08.2016 - 10.2019
High School Diploma -
Mingus Union High School
08.2011 - 05.2015