Kristian Villegas
Fort Worth,Tx
Summary
Friendly Energetic Professional with 7 years of experience and expert knowledge with proven ability to quickly learn processes, adapt and multi-task in challenging environments. While exhibiting great communication skills in both English and Spanish. Highly organized and motivated with ability to motivate, inspire, and direct others in a supportive team environment.
Overview
10
10
years of professional experience
Work History
Furniture Sales Consultant
Self Employed
08.2022 - Current
- Developed deep product knowledge to assist customers in selecting appropriate furniture solutions.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Utilized social media tools to effectively manage client interactions and identify potential sales leads.
- Coordinated efforts with team members to refine showroom layout and maximize effectiveness of product displays.
Server
Pappadeaux Seafood Kitchen
06.2017 - 10.2024
- Coordinating with management to achieve high levels of satisfaction from guests.
- Organized the restaurant space ensuring efficient restaurant operations.
- Delivered exceptional customer service in a fast-paced dining environment.
- Trained new servers on menu items, service standards, and POS systems.
- Banquet Assistant which included assisting with food presentations for large parties and guest relations.
- Provided guests with an excellent dining experience while efficiently taking orders and maintaining a level of quality service.
- Coordinating with kitchen personnel for optimal dining experience.
Sales Associate
James Avery Artisan Jewelry
10.2020 - 08.2023
- Demonstrate effective guest services and resolving guest conflicts.
- Accurate Data Entry in POS from guest returns, and repairs.
- Consistently demonstrate strong written and verbal communication skills with strong attention to detail.
- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in visual merchandising, creating appealing product displays to drive sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Host
Pappadeaux Seafood Kitchen
01.2016 - 08.2016
- Promoted to a Board Runner position to manage the computerized reservation system, assign equal duties to servers and hosts in accordance with company’s ratio guidelines.
- Greeted and seated guests, ensuring prompt and friendly service.
- Managed waitlists efficiently, optimizing table turnover and guest satisfaction.
- Trained new hosts on customer service protocols and operational procedures.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Associate of Art (A.A) -
Tarrant County College
Tarrant County, Tx03-2022
Skills
- Flexible and adaptable
- Excellent communication
- Dependable and responsible
- Multitasking Abilities
Timeline
Furniture Sales Consultant
Self Employed
08.2022 - Current
Sales Associate
James Avery Artisan Jewelry
10.2020 - 08.2023
Server
Pappadeaux Seafood Kitchen
06.2017 - 10.2024
Host
Pappadeaux Seafood Kitchen
01.2016 - 08.2016
Associate of Art (A.A) -
Tarrant County College