Summary
Work History
Education
Skills
Accomplishments
References
Timeline
BusinessAnalyst

Kristian Ward

Office Administrator
Augusta,GA

Summary

I am a highly motivated office administrator with 3+ years of experience including management and leadership roles. I possess strong interpersonal skills and value qualities such as organization, punctuality, positivity, and forthrightness in myself and my colleagues. I am a quick study with a passion for learning new things as well as a commitment to my growth as an individual and in business.

Work History

Front Desk Coordinator

Salon Surreal
Evans, GA
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Collected payments and maintained a point of sale by keeping accounts in balance and running daily reports to verify totals.
  • Oversaw front and back of house operations to ensure efficiency.
  • Maintained and ordered inventory.
  • Coordinated correspondence and scheduling between administration, employees and clients.

Guest Relations, Social Media Marketing Manager

Tuscany: A Classic Italian Spa
Evans, GA
  • Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
  • Coordinated Therapist and Esthetician daily schedules.
  • Assisted in the redesign of the business model and website by creating literature and protocols while collaborating with owners and graphic designers.
  • Provided education and recommendations for clients to ensure they received the appropriate care and products for their individual goals.

Manager

The Pixel People Photo Booth Co.
Augusta, GA
  • Performed mechanical alignments and calibration of equipment to ensure peak performance as well as executing diagnostics and troubleshooting where necessary.
  • Managed team performance by training, mentoring, and motivating teammates.
  • Participated in events which ranged from less than a dozen to hundreds of participants with prestigious guests.
  • Provided a fun and memorable experience while maintaining a professional and friendly demeanor throughout.

Education

Associate of Science -

Georgia Military College
Augusta, GA

Associate of Arts -

Andrew College
Cuthbert, GA

Skills

    Schedule Management

Technical Support

Problem-solving skills

Interpersonal Relations

Training and Team Building

Accomplishments

    Awards and Certifications:

    Professionalism Award

    Leadership in Business Certificate

    Psychological First Aid Certification

    Honor Society Memberships:

    Phi Theta Kappa

    National Society of Leadership and Success

References

Ivan Hazlewood | Professional: (706)941-7330

Lyndi Arrington | Professional: (706)910-5667

Leigh Ann Keels | Professional: (706)394-1510

Virginia Painter | Personal: (706)833-1497

Taylor Taylor | Personal: (706)627-2774

Timeline

Front Desk Coordinator

Salon Surreal

Guest Relations, Social Media Marketing Manager

Tuscany: A Classic Italian Spa

Manager

The Pixel People Photo Booth Co.

Associate of Science -

Georgia Military College

Associate of Arts -

Andrew College

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Kristian WardOffice Administrator