Helps students integrate into campus and navigate daily life. Caring, determined and friendly with remarkable strengths in coaching students, supporting application processes and planning engaging, fun events.
Overview
5
5
years of professional experience
Work History
Store Associate/ Trainer
Lidl US
Rock Hill, SC
01.2020 - 09.2022
Stocked shelves with merchandise and maintained inventory levels.
Assisted customers with product selection, pricing and availability.
Resolved customer complaints promptly with professionalism and courtesy.
Processed returns and exchanges according to company policy.
Adhered to safety regulations when handling hazardous materials.
Provided cash register operations and handled customer payments.
Demonstrated excellent customer service skills at all times.
Adapted teaching methods according to the needs of individual learners or groups.
Resolved any issues raised by participants during the training session in a timely manner.
Provided feedback on employee performance based on observed results during training sessions.
Sandwich Maker/ Team Lead
SUBWAY®Restaurants
Fort Mill, SC
02.2018 - 12.2020
Adhered to company policies regarding use of ingredients and portions used in sandwiches prepared for customers.
Maintained a clean and safe work environment by adhering to food safety regulations.
Trained new employees on proper operation of kitchen equipment and food handling techniques.
Communicated effectively with coworkers regarding customer service issues or concerns.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Supported the manager in developing plans for future projects, initiatives and objectives.
Education
Some College (No Degree) - Human Resources Management
York Technical College
Rock Hill, SC
Skills
Customer Service
Team Leadership
Attention to Detail Focus
Conflict resolution competency
Teamwork and Collaboration
Multitasking
Strong Communication and Interpersonal Skills
Clubs and Organizations
National Society of Leadership and Success
Accomplishments
President's List
Timeline
Store Associate/ Trainer
Lidl US
01.2020 - 09.2022
Sandwich Maker/ Team Lead
SUBWAY®Restaurants
02.2018 - 12.2020
Some College (No Degree) - Human Resources Management