Kristie Dodson
West Palm Beach,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Office Manager
Medi-Weightloss Of Jupiter
Jupiter, FL
12.2020 - Current
- Hired, managed, developed and trained 5 administrative staff, established and monitored goals, conducted performance reviews
- Administered yearly budget of $20,000 to manage office requirements such as service contracts, supply replenishment, and marketing
- Improved office operations and efficiency by 20% from computerizing activities, managing customer communications,scheduling payments and tracking records and documents
Billing and Collections Manager
Northlake Medical And Rehab
Palm Beach Gardens, FL
01.2010 - 03.2019
- Hired, trained, and managed 4 staff members on collection methods, documentation requirements and performance strategies.
- Handled 150 calls per day to address customer inquiries and concerns
- Coded and entered at least 50 invoices each day into in-house accounting software
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate
Education
High School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens, FL06.1995
Skills
- Policy and Procedure Modification
- Report Preparation and Analysis
- Office Management
- Staff Training
- Process improvement
- Organizational skills
- Team Management
- Accounts Payable and Receivable
Timeline
Office Manager
Medi-Weightloss Of Jupiter
12.2020 - Current
Billing and Collections Manager
Northlake Medical And Rehab
01.2010 - 03.2019
High School Diploma -
Palm Beach Gardens High School
Similar Profiles
Hannah DaytonHannah Dayton
Medical Assistant/Receptionist Coordinator at Medi WeightlossMedical Assistant/Receptionist Coordinator at Medi Weightloss
Amber BaileyAmber Bailey
Assistant Manager at Medi-Weightloss ClinicsAssistant Manager at Medi-Weightloss Clinics
YANET NUNEZYANET NUNEZ
Medical Assistant at MEDI Weightloss ClinicsMedical Assistant at MEDI Weightloss Clinics
Andrew CastroAndrew Castro
Packer at Fresh RealmPacker at Fresh Realm
Alexis JonesAlexis Jones
Sales Associate at B.a Sweeties Candy CompanySales Associate at B.a Sweeties Candy Company