Kristie Gregory
USPS
Whitefield,ME
16
years of professional experience
Dedicated Postmaster with extensive experience in leading teams and managing daily operations. Known for implementing service improvements and ensuring compliance with regulations to enhance customer experience and operational reliability.
Work History
Postmaster
16 Years 4 Months- Led team of postal employees, enhancing workflow efficiency through targeted training and mentorship.
- Implemented service improvements, resulting in increased customer satisfaction ratings within the community.
- Managed daily operations, ensuring timely processing and delivery of mail and packages.
- Oversaw inventory management, maintaining optimal stock levels for postal supplies and equipment.
- Developed strategic plans to optimize route management, reducing operational costs and improving service reliability.
- Monitored compliance with federal regulations and safety standards, ensuring a secure working environment for staff and customers.
- Analyzed operational data to identify trends, driving initiatives that improved overall service performance metrics.
- Conducted periodic audits of financial records to maintain accuracy, transparency, and adherence to budgetary guidelines.
- Ensured compliance with USPS regulations by regularly reviewing policies and procedures, maintaining up-to-date knowledge on relevant changes.
- Hired, trained, and evaluated performance of 10 employees.
Education
High School Diploma
Skills
Regulatory compliance
Safety procedures
Route planning
Logistics coordination
Delivery coordination
Operational efficiency
Fleet management
Records management
Deadline management
Workload management
Leadership skills
Problem-solving
Attention to detail
Customer service
Professional demeanor
Leadership skills
Excellent communication
Teamwork and collaboration
Problem-solving abilities
Multitasking
Reliability
Office administration
Customer relations
Operational efficiency
Timeline
Postmaster
USPS
04.2010 - CurrentRead More
Lincoln Academy
High School Diploma
Read More