Kristin Bentley
Crown Point,IN
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier
Woodhouse Ford of Omaha
Omaha, NE
06.2023 - Current
- Handled escalated customer complaints professionally and effectively.
- Answered incoming calls and directed them to the appropriate department or individual.
- Greeted callers and identified their needs quickly and accurately.
- Answered incoming calls, took messages, and transferred calls to the correct departments.
- Maintained accurate records of customer interactions, transactions and inquiries.
Shift Leader
Chick-fil-A
Schererville, IN
01.2022 - 05.2023
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
- Monitored employee performance and provided feedback for improvement.
- Adhered to all health code regulations while preparing food items for customers.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Education
Bachelor of Science - Digital Media
Hyles Anderson
Crown Point, INSkills
- Customer Service
- Payment Collection
- Cash Handling
- Drawer balancing
- Returns processing
- Organizational abilities
- Time management skills
Timeline
Cashier
Woodhouse Ford of Omaha
06.2023 - Current
Shift Leader
Chick-fil-A
01.2022 - 05.2023
Bachelor of Science - Digital Media
Hyles Anderson
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