Kristin Brennan-Stephens

Managed salon operations efficiently for a, ensuring smooth day-to-day functioning and top-quality customer experiences for 35 years.

• Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
• Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
• Increased customer retention through exceptional service and consistent follow-up communication.
• Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
• Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
• Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.

Worked with many country artist and T.V. Personalities. Many of my responsibilities were making sure hair/makeup was TV ready.

• Monitored current trends to understand fashions and better serve customer needs.

Worked many award shows, CMA, ACM, CMT making sure my client were red carpet ready.

Worked along side Steve Holy for an album cover.

• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.