Kristin Itnyre
Hagerstown,MD
Summary
Results-driven sales associate with expertise in customer service and team collaboration. Proven ability to enhance customer engagement and drive sales growth through effective problem-solving and time management.
Overview
5
5
years of professional experience
Work History
Sales Associate
VF Corporation - VANS
Leesburg, VA
04.2026 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote brand identity and product visibility.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cosmetic Counter Manager
Nordstrom
Bethesda, MD
07.2024 - 07.2025
- Managed daily operations of cosmetic counter, ensuring optimal product presentation and customer engagement.
- Trained new team members on product knowledge and customer service best practices.
- Executed promotional events, enhancing brand visibility and driving sales growth.
- Analyzed customer feedback to improve service delivery and product assortment.
- Collaborated with vendors to maintain inventory levels and secure exclusive launches.
- Developed visual merchandising strategies that increased foot traffic and customer interaction.
- Monitored sales performance metrics to identify trends and implement action plans for improvement.
- Fostered a welcoming environment, enhancing customer loyalty through personalized service experiences.
- Recruited trained, and mentored new employees, fostering a high-performance team environment.
- Planned and prepared for special events, adjusting employee schedules and inventory to achieve smooth, efficient department operations.
Cosmetic Counter Manager
Dillards Department Store
Franklin, TN
08.2021 - 06.2022
- Coordinated successful product launches by collaborating closely with marketing teams on promotional materials and event logistics.
- Introduced initiatives and sales strategies to exceed goals.
- Utilized data analysis tools to monitor sales trends and adjust promotional efforts accordingly for optimal results.
- Greeted and assisted customers within minutes of approaching cosmetic counter.
- Fostered a positive work atmosphere through open communication channels among team members.
- Served as a liaison between cosmetic brands representatives and store management, facilitating productive communication on product offerings and sales strategies.
- Improved overall efficiency at the cosmetic counter by implementing new organizational systems for inventory management.
- Recruited, hired, and trained employees in company policies and effective sales techniques to increase revenue for busy cosmetics counter.
- Provided exceptional customer service by addressing concerns promptly and maintaining a professional demeanor under pressure.
- Ordered supplies and inventory for cosmetics counter averaging $[Amount] per month in sales.
Education
High School Diploma -
Lake High School
UniontownSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Goal oriented
- Client service
- Sales expertise
Timeline
Sales Associate
VF Corporation - VANS
04.2026 - Current
Cosmetic Counter Manager
Nordstrom
07.2024 - 07.2025
Cosmetic Counter Manager
Dillards Department Store
08.2021 - 06.2022
High School Diploma -
Lake High School