Kristin LeBlond
8328 Foster Road Clarkston,MI
Summary
Dynamic Pharmacy Technician with proven expertise at CVS Pharmacy in prescription filling and patient safety. Adept at managing drug inventory and ensuring compliance with healthcare regulations. Recognized for exceptional problem-solving skills and delivering outstanding customer service, fostering patient trust and satisfaction in a fast-paced environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Clarkston
09.2024 - Current
- Assisted in filling prescriptions accurately and efficiently, ensuring patient safety and compliance with regulations.
- Maintained inventory levels by monitoring stock and placing orders for medications and supplies as needed.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Operated pharmacy software to process prescriptions, manage patient records, and facilitate billing procedures.
Server
The Heather’s Club
Bloomfield Hills, MI
07.2021 - 08.2024
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Managed multiple tables efficiently during peak hours to ensure timely service.
- Collaborated with kitchen staff to fulfill orders accurately and promptly.
- Assisted in training new servers on menu knowledge and service standards.
CNA/Med Tech
Westlake Health Campus
Commerce, MI
03.2014 - 04.2021
- Provided compassionate care to residents, ensuring comfort and well-being.
- Assisted with daily living activities, promoting independence and dignity.
- Monitored vital signs, documenting changes for healthcare team review.
- Collaborated with nursing staff to develop personalized care plans.
- Educated residents on health practices, fostering understanding of wellness goals.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and appointments or testing locations.
Server
Joe’s Crab Shack
Auburn Hills, MI
02.2012 - 05.2013
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Adapted quickly to changing priorities and fast-paced environment during busy shifts.
- Resolved guest complaints effectively, contributing to positive dining experiences.
- Familiarized with POS systems to process orders and handle transactions efficiently.
Education
No Degree - Nursing
Schoolcraft College
Livonia, MINo Degree - Nursing
Oakland Community College
Waterford High School Diploma -
Waterford Kettering High School
Waterford, MI06.2011
High School Diploma -
Oakland Technical Campus
Clarkston, MI06.2011
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Prescription filling
- Insurance verification
- Pharmacy ethics
- HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Pharmaceutical calculations
- Drug safety
- Interpreting and processing medication orders
- Pharmacy law compliance
- Healthcare regulations
- Medicare and medicaid process
- Regulatory compliance
- Drug storage procedures
- FDA drug safety guidelines
- OTC recommendations
Certification
Certified CNA certification
Certified pharmacy technician certification
Timeline
Pharmacy Technician
CVS Pharmacy
09.2024 - Current
Server
The Heather’s Club
07.2021 - 08.2024
CNA/Med Tech
Westlake Health Campus
03.2014 - 04.2021
Server
Joe’s Crab Shack
02.2012 - 05.2013
No Degree - Nursing
Schoolcraft College
No Degree - Nursing
Oakland Community College
High School Diploma -
Waterford Kettering High School
High School Diploma -
Oakland Technical Campus