Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Mills

Grover Beach,CA

Summary

Dedicated Pharmacy Technician with proven problem-solving skills at Rite Aid Pharmacy. Enhanced workflow efficiency and patient satisfaction through accurate prescription filling and exceptional customer service. Committed to confidentiality and HIPAA compliance, while optimizing inventory management and supporting team collaboration to boost overall productivity.

Overview

29
29
years of professional experience

Work History

Pharmacy Technician

Rite Aid Pharmacy
11.1996 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Entered and processed patients' prescriptions into internal system.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Education

General

Cuesta College
San Luis Obispo, CA

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Prescription filling
  • Insurance verification
  • Supply restocking
  • Pharmacy ethics
  • HIPAA

Timeline

Pharmacy Technician

Rite Aid Pharmacy
11.1996 - Current

General

Cuesta College

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Kristin Mills