KRISTIN MORRIS
Searcy,AR
Summary
Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.
Overview
24
24
years of professional experience
Work History
Account Executive
Elite Hospice
Searcy, AR
12.2025 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
Volunteer Manager
Elite Hospice
Searcy, AR
05.2022 - 12.2025
- Develop and maintain relationships with community organizations to enhance volunteer recruitment efforts.
- Develop partnerships with local organizations to strengthen volunteer recruitment initiatives.
- Worked closely alongside other staff members during major fundraising events which resulted in increased participation from both volunteers and donors alike while also raising overall revenue generated.
- Collaborate closely with healthcare teams to align volunteer roles with patient care objectives.
- Recruited and trained new volunteers on volunteer program goals and objectives.
Administrative Assistant
WelSpun Tubular
Little Rock, AR
01.2019 - 05.2022
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- File and retrieve corporate documents, records, and reports.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
- Provide clerical support to other departments.
Service Coordinator
Absolute Care
Searcy, AR
12.2017 - 12.2018
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
- Direct or conduct recruitment, hiring and training of personnel.
- Establish work schedules and assignments for staff, according to workload, space and equipment availability.
- Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
- Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
- Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
- Develop instructional materials and conduct in-service and community-based educational programs.
Insurance Producer
Reliable Life Insurance
Forrest City, AR
10.2016 - 12.2017
- Collected all premiums on or before effective date of coverage
- Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
- Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
- Customize insurance programs to suit individual customers, often covering a variety of risks.
- Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
- Calculate premiums and establish payment method.
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Select company that offers type of coverage requested by client to underwrite policy.
- Develop marketing strategies to compete with other individuals or companies who sell insurance.
- Contact underwriter and submit forms to obtain binder coverage.
- Confer with clients to obtain and provide information when claims are made on a policy.
- Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
- Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
- Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.
- Plan and oversee incorporation of insurance program into bookkeeping system of company.
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.
Volunteer and Bereavement Coordinator
Legacy Hospice
Brinkley, AR
10.2014 - 05.2016
- As the Volunteer and Bereavement Coordinator my job responsibility was to coordinate the program, along with marketing in the community in order to recruit volunteers. I interacted with the community by setting up services where i would speak to businesses in order to educate about hospice and encourage volunteer placement along with educating people about legal documentation concerning volunteers.
Office Manager
09.2011 - 10.2014
- As the office manager it was my job responsibility to make sure all employees were compliant with the handbook. I was responsible for keeping up with the dates for employees to renew their license, TB skin test, and automobile insurance. I was also responsible for entering and correcting the payroll. I also handled all referrals which included coordination and communication of all field employees to assure all referrals were in compliance. As the manager i was responsible for answering phones, managing client's charting and billing, as well as legal documents.
Front end Supervisor
Kroger
Brinkley, AR
01.2002 - 09.2011
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Instruct staff on how to handle difficult and complicated sales.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Assign employees to specific duties.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Review inventory and sales records to prepare reports for management and budget departments.
Education
Medical Assistant Nursing
Remington College
Little Rock, AR04-2005
High School Diploma - undefined
Brinkley High School
Brinkley, AR05-2001
Skills
- Account management
- Relationship building and management
- Written and verbal communication
- Strategic selling
- Customer relationship management (CRM)
- Sales quota achievement
- Customer presentations
- Customer rapport
- Strong relationships
- Interpersonal skills
- Sales proficiency
- Account servicing
Timeline
Account Executive
Elite Hospice
12.2025 - Current
Volunteer Manager
Elite Hospice
05.2022 - 12.2025
Administrative Assistant
WelSpun Tubular
01.2019 - 05.2022
Service Coordinator
Absolute Care
12.2017 - 12.2018
Insurance Producer
Reliable Life Insurance
10.2016 - 12.2017
Volunteer and Bereavement Coordinator
Legacy Hospice
10.2014 - 05.2016
Office Manager
09.2011 - 10.2014
Front end Supervisor
Kroger
01.2002 - 09.2011
High School Diploma - undefined
Brinkley High School
Medical Assistant Nursing
Remington College