Kristin Scheumann
Columbia City,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Strong communication and interpersonal skills for providing superior support service. Skilled in building customer relationships and understanding customer needs. Motivated individual with experience in customer service and client management.
Overview
12
12
years of professional experience
Work History
Account Executive
Asher Agency
02.2013 - 11.2015
- Assist with the marketing and advertising for seven DMA territories accounting for over 1,200 SUBWAY Restaurants
- Track and evaluate local promotions to identify marketing performance and effectiveness
- Develop, assemble, and deliver meeting presentations, and generate meeting minutes to be distributed market-wide
- Supervise internal projects from inception to completion to include managing approval process
- Provide the art department with creative direction for projects based on the needs of the client
- Execute market-wide sponsorships by completing and routing all necessary paperwork and coordinating all printed collateral and food donations
- Collaborate with the media department on market-wide media requests
- Compile monthly newsletter articles to be distributed market-wide to inform franchises of local and National promotions
- Assist in the billing process by approving, routing, and tracking invoices
- Assist franchisees with local marketing initiatives for individual stores
- Analyze weekly sales based on local and National promotions, weather, and past years sales
Sponsorship Coordinator
Live Nation
01.2011 - 02.2013
- Managed two college interns and oversaw the Live Nation Sponsorship Intern Program for the Indiana State Fair
- Assisted with the management of more than 75 sponsorship accounts with a value over $1.5 million for the Indiana State Fair
- Implemented over 350 diverse sponsor promotions on-site during the seventeen days of the Indiana State Fair
- Created and managed business correspondences, detailed sponsorship reports, sponsorship contracts, sponsorship proposals, sponsorship event planners and sponsorship recap reports
- Created and managed all sponsor invoices, payment schedules and financial reports
- Coordinated and maintained organized files for all sponsorship accounts, vendors, and logistical contractors
- Researched and prospected new potential sponsors using Live Nation’s resources, as well as participate in cold-calling efforts to secure corporate contact persons for potential new sponsorship partners
- Established, developed and maintained long-term professional relationships with national and local corporate sponsors and the Indiana State Fair Commission
- Coordinated and managed the Live Nation Internship Program that includes recruitment and hiring process year-round for the sponsorship, VIP, marketing, accounting and training departments
Assistant Manager
Buckle, Inc.
06.2009 - 01.2011
- Practiced Buckle’s mission: To create the most enjoyable shopping experience possible for guests
- Impacted, educated, and reviewed teammates on a daily basis
- Trained new teammates to understand and apply the core business and daily operations of Buckle
- Merchandised the store according to the visual standards of Buckle
- Delegated duties and projects to teammates to maintain and enhance the visual presentation of the store
- Led the team to success by impacting each guest with reason, purpose, and feeling
- Created relationships with guests through strong communication and enthusiasm for the product
Sponsorship Sales Intern
Live Nation
05.2008 - 08.2008
- Managed $1.6 million in sponsorship sales for the 2008 Indiana State Fair
- Collected and organized logistics for each sponsor for the Indiana State Fair
- Conducted event planning meetings with sponsors in preparation of the Indiana State Fair
- Executed on-site logistics for 62 sponsors at the Indiana State Fair
- Implemented 140 sponsor promotions in twelve days at the Indiana State Fair
Assistant
Photography by Green
08.2003 - 08.2005
- Assisted photographer with creation of backdrops and sets for photographs
- Assisted customers in coordinating complimentary backdrops and sets
- Ensured customer satisfaction on telephone and at front desk while dealing with a wide range of customers with diverse needs, personalities, and backgrounds
- Maintained customer files, performed clerical duties
Education
Bachelor of Science - Retail Management
Purdue University
West Lafayette, IN05.2009
Skills
- Customer Service and Engagement
- Relationship building and management
- Written and verbal communication
- Problem-Solving
Awards and Honors
- Live Nation Rock Star Award, July 2012
- Buckle Sales Top Ten Award, April 2010
- Buckle Teammate Excellence Award, July 2009
- Buckle Teammate Excellence Award, November 2010
- Buckle Team of the Month, November 2010
Leadership and activities
- Member, Kappa Kappa Kappa, Inc., Gamma Lambda Chapter, Fort Wayne, IN, Philanthropic Sorority 2012-2014
- Member, Kappa Kappa Kappa, Inc., Eta Iota Chapter, Fishers, IN, Philanthropic Sorority 2011-2012
- Teaching Assistant, Consumer Sciences and Retailing, Professional Development Sales 2009
- Secretary, Purdue Retail Organization 2008-2009
- Member, Consumer Sciences and Retailing Professional Development Council, External Committee 2008-2009
- Purdue University Dean’s List and Semester Honors
- National Deans’ List
- National Society of Collegiate Scholars
- Member, Alpha Lambda Delta/Phi Eta Sigma 2005-2009
- Alumna, Sisters of the Harvest Moon
- Member, Kappa Kappa Kappa, Inc., Phi Chapter, Rushville, IN, Philanthropic Sorority 2005-2011
- Rush County 4-H Ten Year Member; Miss Rush County 4-H Fair Queen First Runner-Up 2005
References
References available upon request.
Timeline
Account Executive
Asher Agency
02.2013 - 11.2015
Sponsorship Coordinator
Live Nation
01.2011 - 02.2013
Assistant Manager
Buckle, Inc.
06.2009 - 01.2011
Sponsorship Sales Intern
Live Nation
05.2008 - 08.2008
Assistant
Photography by Green
08.2003 - 08.2005
Bachelor of Science - Retail Management
Purdue University
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