Kristin Singh
Orlando,FL
Summary
Proficient at data entry and renowned for exceptional attention to detail, I significantly enhanced patient satisfaction at The Village Dermatology and Cosmetic Surgery by streamlining insurance verification processes. My time at Panera Bread sharpened my product knowledge expertise, ensuring customer loyalty through personalized service.
Overview
3
3
years of professional experience
Work History
Billing Specialist
The Village Dermatology and Cosmetic Surgery
The Villages, FL
02.2024 - 08.2024
- Provided guidance to customers regarding available insurance plans and their benefits and limitations.
- Responded promptly to customer inquiries about their policies and provided timely updates as needed.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
Retail Team Member
Panera Bread
Ocala, FL
06.2021 - 08.2021
- Greeted customers to determine wants or needs.
- Recommended, selected and located merchandise based on customer desires.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Maintained attractive merchandise displays to maximize purchases.
- Promoted customer satisfaction.
- Managed cash register operations using POS system and processed sales and returns.
Education
Bachelor of Science - General Psychology
University of Central Florida
Orlando, FL05-2026
Associate of Arts - Psychology
College of Central Florida
Ocala, FL05-2024
Skills
- Data entry proficiency
- Attention to detail
- Ttime management
- Insurance verification
- HIPAA compliance
- Product knowledge expertise
- Cash handling accuracy
- Store maintenance
- Reliability and punctuality
References
References available upon request.
Timeline
Billing Specialist
The Village Dermatology and Cosmetic Surgery
02.2024 - 08.2024
Retail Team Member
Panera Bread
06.2021 - 08.2021
Bachelor of Science - General Psychology
University of Central Florida
Associate of Arts - Psychology
College of Central Florida
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