KRISTIN SOTO
Plainview,TX
Summary
Knowledge Community Assistant with a strong track record of maximizing occupancy rates and reducing turnover through positive communication management. Handles conflicts effectively through a solution-oriented approach. Connects positively with tenant to keep accounts current and minimize unsavory behaviors.
Overview
23
23
years of professional experience
Work History
Private Sitting
01.2019 - Current
- Assisted with private sitting, meal preparation, and administering medications.
BLS Instructor
Covenant Medical Center
Lubbock, TX
02.2012 - 06.2025
- Developed and delivered BLS training materials to health care professionals.
- Created and conducted BLS skills evaluations for students.
- Maintained detailed records of student progress, attendance, and certification status.
- Assisted with the planning, implementation, and evaluation of BLS courses.
Case Management Manager
Hale County Adult Probation Drug Court
Plainview, TX
02.2023 - 08.2024
- Collect urine samples and swabs from the defendants for substance abuse evaluation. Administer drug detection patches to individuals and document the outcomes. Inform the Drug Court team of any missed random tests. Gather data on medications for all defendants. Compile statistics for the quarterly meeting.
Health Promotion Coordinator
Covenant Hospital Plainview Wellness
Plainview
02.2002 - 11.2023
- Facilitated New Caregiver Orientation.
- Made badges for all new hires.
- Collaborated on developing the first annual Wellness Resource Fair.
- Traveled for prevented wellness screenings, performed EKGs, blood pressure checks, cholesterol checks, and A1c and diabetes screenings.
- Assisted the Registered Nurses with the cardiac workup.
- Go over all labs, and have the cardiologist go over and sign off on the EKGs.
- We would put 2 packets together, with all the patients' information. If there were any highs or lows, we would give the patients information on how to improve their numbers. 1 packet for the patient to keep, and 1 to give to their PCP.
Admitting
Covenant Hospital Plainview
Plainview
02.2002 - 11.2023
- Answered telephone calls and messages for Physicians Medical Facility, scheduled appointments, handled patient inquiries, obtained payments, conducted patient intake interviews, organized patient chart filing system, registered and verified patient records, greeted and interacted with patients.
Lead Office Assistant
Covenant Hospital Plainview Oncology Department
Plainview
02.2002 - 11.2023
- Maintained team flexibility, confirmed budget reports, mentored employees, initiated timely responses to communications, assisted with new hire processing and training.
Education
High School Graduate -
South Plains College For Phlebotomy
02-2012
Skills
- Management
- Problem solving
- Communication
- Leadership
- MS Office
- Active Listening
- Team building
- Customer Relations
- Flexible and Adaptable
- Basic Math
- Relationship Building
Timeline
Case Management Manager
Hale County Adult Probation Drug Court
02.2023 - 08.2024
Private Sitting
01.2019 - Current
BLS Instructor
Covenant Medical Center
02.2012 - 06.2025
Health Promotion Coordinator
Covenant Hospital Plainview Wellness
02.2002 - 11.2023
Admitting
Covenant Hospital Plainview
02.2002 - 11.2023
Lead Office Assistant
Covenant Hospital Plainview Oncology Department
02.2002 - 11.2023
High School Graduate -
South Plains College For Phlebotomy
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