Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Store Owner
Monroe Country Store
09.2018 - 10.2023
Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
Lab Assistant
Nordx
06.2016 - 08.2018
Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
Ensured accurate test results with proper use of lab equipment and adherence to protocols.
Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines.
Prioritized tasks efficiently to meet project deadlines while maintaining high-quality results in a fast-paced laboratory environment.
Patient Service Representative
Pen Bay Physicians And Associates
02.2014 - 06.2016
Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
Streamlined appointment scheduling for increased patient convenience and reduced wait times.
Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
Baker
3 Dogs Cafe
06.2009 - 02.2014
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
Phlebotomist
Nordx
05.2012 - 04.2013
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.