Detail-oriented administrative manager with over 16 years of experience in operational leadership. Skilled in effective communication and problem-solving, fostering strong client relationships and enhancing customer satisfaction through efficient service coordination.
Overview
17
17
years of professional experience
Work History
Administrative Manager
Wellers Garage
Rochester, NY
10.2009 - Current
Directed daily operational and administrative tasks within garage environment.
Facilitated timely scheduling and appointment management for service technicians and clients.
Ensured precise record-keeping of vehicle maintenance and repair history.
Created an effective filing system for managing customer and vendor documents.
Daycare Worker
Oh The Places You Will Go
Rochester, NY
08.2008 - 11.2009
Supervised daily activities for children in a safe and nurturing environment.
Collaborated with team members to create a positive and inclusive atmosphere.
Managed behavior issues using positive reinforcement techniques and conflict resolution strategies.
Maintained cleanliness and organization of play areas and learning materials.
Assisted in meal preparation, ensuring nutritional needs were met for all children.
Observed children's interactions to support social skills and emotional growth.
Organized and maintained a safe, clean, and developmentally appropriate environment for children.
Monitored children's play activities to ensure safety.
Enforced rules to teach good manners and maintain safe environment.
Engaged children in creative play activities such as art projects, music time, story time.
Provided snacks and meals in accordance with dietary guidelines.
Ensured proper supervision of all activities including outdoor playtime.
Assisted in potty training and diapering children as needed.
Read aloud and played alphabet games to encourage early literacy.
Provided support during nap times by reading stories or performing other calming activities with the children.
Implemented positive discipline techniques when necessary while maintaining a respectful attitude towards students.
Sanitized toys and tables to maintain clean, safe environment.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Instructed children on good sanitary habits when washing hands, using bathroom or eating.
Instilled discipline and maintained order with children by using simple and commanding directives.
Maintained safe play environment.
Maintained organized and clean classroom and play areas.
Dressed children and changed diapers.
Instructed children in eating, resting and restroom habits.
Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
Provided nurturing and appropriate environment for children of various ages.
Taught children how to complete basic crafts such as paintings, drawings and decorations.
MANAGER OF ADMINISTRATIVE SERVICES at HAVERHILL PAVILION BEHAVIORAL HEALTH HOSPITALMANAGER OF ADMINISTRATIVE SERVICES at HAVERHILL PAVILION BEHAVIORAL HEALTH HOSPITAL