Kristina Coggins
Daytona Beach,FL
Summary
Resourceful sales professional dedicated to ensuring a team-wide commitment to providing exceptional customer service in every interaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Retail Sales Manager
Prime Communications
New Smyrna Beach, FL
02.2024 - Current
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Created a learning-focused environment for sales associates through regular coaching.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Senior Retail Sales Consultant
Prime Communications
Ormond Beach, FL
07.2023 - 01.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and preparing nightly deposits.
- Engaged in friendly conversation with customer to better uncover individual needs.
Retail Sales Consultant
AT&T Mobility
Port Orange, FL
09.2017 - 04.2023
- Oversaw deposits, processed financial transactions and maintained inventory.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Increased sales and customer satisfaction through personalized servicing.
Sales Lead Manager
Charming Charlie
08.2016 - 07.2017
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Bachelor's - Business
Daytona State College
Daytona Beach, FLBiological Sciences
University High School
Orange City05.2016
Skills
- Staff development
- Coaching and mentoring
- Customer engagement
- Inventory management
Timeline
Retail Sales Manager
Prime Communications
02.2024 - Current
Senior Retail Sales Consultant
Prime Communications
07.2023 - 01.2024
Retail Sales Consultant
AT&T Mobility
09.2017 - 04.2023
Sales Lead Manager
Charming Charlie
08.2016 - 07.2017
Bachelor's - Business
Daytona State College
Biological Sciences
University High School