KRISTINA DUNCANSON
Victorville,CA
Summary
Highly organized and dependable professional with a proven ability to effectively manage multiple priorities and maintain a positive attitude. Demonstrated success in assuming additional responsibilities to achieve team goals.
Overview
14
14
years of professional experience
Work History
Records Technician
Shah Orthodontics
Hesperia, CA
01.2022 - Current
- Update records with new information
- Assisted with typing, data entry, and answering incoming calls as required
- Followed confidentiality regulations to maintain privacy
- Maintained accuracy of records by verifying accuracy of data in records
- Coordinated with various departments to support cross-functional needs
- Provided training to new Record Technicians to improve knowledge and skills
- Sorted all paperwork and documents alphabetically and according to dates and significance
- Developed efficient filing system to retrieve records quickly
- Developed strong relationships with patients through exceptional customer service skills.
Library Page
City Of Rancho Cucamonga
Rancho Cucamonga, CA
05.2017 - 12.2021
- Understanding of Dewey Decimal system
- Placed books on proper shelves when returned to circulation
- Located library materials, resources and technologies to fulfill patron requests
- Organized library shelves, materials and equipment in clear, alphabetized order
- Trained new staff and volunteers on the knowledge and understanding of the back office circulation
- Delivered and retrieved materials from nearby library branches
Sales Associate
Zagg Invisibleshield
Rancho Cucamonga
01.2017 - 08.2020
- Solved customer challenges by offering relevant products and services
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Generated new sales leads to achieve and exceed monthly sales goals
- Built relationships with customers to encourage repeat business
- Managed efficient cash register operations
- Maintained up-to-date knowledge of store sales, payment policies and security standards
- Contributed to inventory management by restocking shelves and conducting regular inventory checks to maintain product availability.
Cashier
L&L Hawaiian BBQ
Rancho Cucamonga, CA
06.2011 - 12.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Diploma - Dental Assisting
American Career College
Ontario, CA10.2021
Diploma - undefined
Alta Loma High School
Alta Loma, CA05.2011
Skills
- Records Management
- Treatment Documentation
- Exceptional customer service
- Time Management
- Problem-solving abilities
- Team building
- Multitasking and organization
- Teamwork and collaboration
Timeline
Records Technician
Shah Orthodontics
01.2022 - Current
Library Page
City Of Rancho Cucamonga
05.2017 - 12.2021
Sales Associate
Zagg Invisibleshield
01.2017 - 08.2020
Cashier
L&L Hawaiian BBQ
06.2011 - 12.2012
Diploma - Dental Assisting
American Career College
Diploma - undefined
Alta Loma High School