Kristina Gibson
Aurora,Co
Summary
Dynamic sales associate with proven expertise at Target, excelling in cash handling and customer service. Recognized for enhancing customer satisfaction through active listening and interpersonal skills. Successfully trained colleagues at Home Depot, fostering team cohesion and improving communication. Goal-oriented and reliable, committed to delivering exceptional service and driving sales.
Overview
9
9
years of professional experience
Work History
Sales Associate
Target
Glendale, CO
11.2023 - 09.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed efficient cash register operations.
Garden Department Associate
Home Depot
Glendale, CO
05.2015 - 08.2022
- Trained colleagues on best practices related to company policies and procedures.
- Acted as a liaison between the department and other internal divisions, streamlining communication channels.
- Organized department events and meetings, promoting team cohesion and enhancing communication.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Associate of Arts - Graphic Design
Platte College
Aurora, CO1994
General Studies
Metro High School
Cherry Creek, CO 1988
Skills
- Active listening
- Multi-tasking
- Customer service
- Interpersonal skills
- Reliable and punctual
- Goal oriented
- Cash handling
Timeline
Sales Associate
Target
11.2023 - 09.2024
Garden Department Associate
Home Depot
05.2015 - 08.2022
Associate of Arts - Graphic Design
Platte College
General Studies
Metro High School