Kristina Globa

Managed counter operations for two beauty brands: Trish McEvoy and Laura Mercier, ensuring product visibility and customer engagement.

• Delivered personalized skincare and makeup services to enhance customer understanding of product benefits and usage.
• Delivered complimentary makeovers to promote brand loyalty and customer engagement.
• Maintained cleanliness and organization of counter area, adhering to company standards at all times.
• Developed strong relationships with clients, resulting in repeat business and referrals.
• Arranged beauty events to enhance customer engagement and drive sales to the counter.
• Optimized counter space utilization by reorganizing displays based on product popularity or seasonal trends.
• Helped customers with other beauty brands as well when it was needed.

• Worked as a salesperson in Accessories Department including jewelry, handbags and sunglasses.
• Cultivated strong customer relationships through personalized service and product knowledge.
• Demonstrated effective communication skills to address customer inquiries and resolve issues promptly.
• Executed visual merchandising standards to enhance store presentation and drive sales.
• Maintained organized inventory.

• Helped in elementary school with Ukrainian student, who didn't speak English.
• Collaborated with parents and educators to track student progress and adjust interventions.
• Implemented adaptive teaching strategies to enhance engagement and comprehension.

• Facilitated the recruitment process for seafarers, ensuring efficient crew change operations.
• Ensured compliance of all seafarers' documentation with maritime regulations.
• Executed comprehensive updates to enhance database accuracy for company and shipowners.
• Coordinated necessary visa applications for seafarers, streamlining documentation and enhancing travel efficiency.
• Facilitated timely ordering of personal protective equipment to ensure seafarers' safety during voyages.
• Gathered and organized essential statistics and documentation for the company database and shipowner needs.

• Coordinated financial operations for 11 ships, including payroll management for seafarers and statistical reporting to shipowners.
• Coordinated logistics and financial processes for 'cash to master' operations at seaports, enhancing operational efficiency.
• Arranged payments of disbursement accounts at seaports, travel expenses of seafarers.
• Coordinated logistics for international conferences and seminars. Arranged hotel bookings and transfers. Maintained inventory of necessary supplies for conferences.

• Managed front desk operations, ensuring seamless communication between departments and clients.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone calls and directed to correct office staff, mail receiving and transferring it to correct department.
• Issued letters of confirmation, reports and certificates for various demands.

• Managed daily operations while complying with company policies and industry regulations.
• Coordinated communication between departments, forming groups for courses
• Updating all training related database for the company, collecting and processing statics for courses including instructor hours
• making arrangements for international trainings: booking hotels, arranging transfers from airports and etc for attendees and instructors.