Kristina Husereau
San Antonio,Texas
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
Sales Representative
Coyote Logistics
06.2022 - 04.2023
- Developed and implemented sales strategies to increase profits.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
- Managed customer accounts to secure customer satisfaction and repeat business.
- Hitting daily, weekly and monthly kpi and quotas.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Generated new leads through networking and attending industry events.
- Utilized CRM software to manage customer accounts and track performance metrics.
Account Assistant
Leasing Professional, Strategies
07.2021 - 10.2022
- Entered customer order details into system, accepted payments and updated accounts.
- Documented sales, customer interactions and concerns and generated update reports for senior management.
- Used advanced software to prepare documents, reports, and presentations.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
Assistant
HARDWARE SPECIALTY
01.2022 - 06.2022
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Developed and maintained filing systems to facilitate easy access to information.
Education
Bachelor of Arts - Human Services
Columbia College
04.2018
Skills
- Inside and Outside Sales
- Prospecting and Cold Calling
- Customer Relations
- Technological Knowledge
- Qualified Lead Generation
- Inbound and Outbound Leads
- Sales Expertise
- Performance Improvement
- Client Development and Retention
- Interpersonal Communication Skills
- Buyer Seller Agreements
- B2B Sales
Music, Exercise, Trying new foods.
I love trying new foods and music is another huge passion of mine. I also enjoy traveling meeting new people and checking out different cities.. and of course their food and music.
Timeline
Sales Representative
Coyote Logistics
06.2022 - 04.2023
Assistant
HARDWARE SPECIALTY
01.2022 - 06.2022
Account Assistant
Leasing Professional, Strategies
07.2021 - 10.2022
Bachelor of Arts - Human Services
Columbia College