Kristina Juchno
Erie,PA
Summary
Talented employee with expert team leadership, communication and organizational skills built during successful career. Smoothly equip and motivate employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
Work History
Server
Olive Garden - Darden Restaurants
02.2017 - 06.2019
- Related Experience
Server
Red Lobster
11.2007 - 03.2014
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supported needs of 24-8 person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
Education
Business - Accounting And Minor Political Science
Pennsylvania State University
Erie, PA05.2014
High School Diploma -
Strong Vincent High School
Erie, PA06.2008
Skills
- Customer Service
- Communication
- Leadership
- Problem solving
- Time management
- Decision-making
- Sales Expertise
- Guest Relations Management
- Cash Handling
- High-Energy and Stamina
Timeline
Server
Olive Garden - Darden Restaurants
02.2017 - 06.2019
Server
Red Lobster
11.2007 - 03.2014
Business - Accounting And Minor Political Science
Pennsylvania State University
High School Diploma -
Strong Vincent High School
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