Kristina Kochanski
Indian Trail,NC
Summary
Experienced admissions and social services manager with expertise in Medicare compliance, discharge coordination, and interdisciplinary teamwork. Skilled at guiding care transitions, resolving resident concerns, and supporting smooth rehabilitation and long-term care operations.
Overview
6
6
years of professional experience
Work History
Admissions and Social Services Manager
The Sharon at Southpark
Charlotte, North Carolina
09.2025 - Current
- Managed admissions process for rehabilitation unit from hospitals in surrounding area.
Directed discharge planning for 19 certified Medicare beds and oversaw social services throughout rehabilitation stay. - Coordinated interdisciplinary team workflow for admissions, transitions, discharges and day-to-day functions.
- Managed social services department with 100+ long-term care residents.
Social Services Coordinator
The Sharon at Southpark
Charlotte, North Carolina
02.2025 - 09.2025
- Coordinated and implemented resident social services at The Sharon at Southpark senior living community, enhancing resident engagement and support.
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
- Assisted residents with smooth transitions, move-ins, and personalized service plans, ensuring continuity of care and support.
- Connected residents with essential community resources, benefits, and support programs, facilitating access to necessary services.
Referral Coordinator
Novant Health
Charlotte, North Carolina
01.2022 - 09.2022
- Coordinated specialist appointments with provider offices and clinical teams.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Managed referral requests using Novant Health scheduling and patient access systems.
Patient Services Coordinator
Novant Health
Charlotte, North Carolina
01.2021 - 01.2022
- Managed appointment reminders and coordinated follow-up visits with care teams.
- Verified insurance eligibility and updated patient demographics in electronic health records.
- Answered patient calls and routed messages to clinics, nurses, and providers.
Education
Bachelor of Science - Sociology
University of North Carolina At Charlotte
Charlotte, NC05-2016
Bachelor of Arts - Religious Studies
University of North Carolina At Charlotte
Charlotte, NC05-2016
Skills
- Admissions coordination
- Discharge coordination
- Care transitions
- Social services coordination
- Psychosocial assessments
- Medicare compliance
- Referral management
- Long term care
- Interdisciplinary teamwork
- Department management
- Problem solving
- Conflict resolution
Timeline
Admissions and Social Services Manager
The Sharon at Southpark
09.2025 - Current
Social Services Coordinator
The Sharon at Southpark
02.2025 - 09.2025
Referral Coordinator
Novant Health
01.2022 - 09.2022
Patient Services Coordinator
Novant Health
01.2021 - 01.2022
Bachelor of Science - Sociology
University of North Carolina At Charlotte
Bachelor of Arts - Religious Studies
University of North Carolina At Charlotte