Kristina Meza
Austin,TX
Summary
Detail-oriented legal assistant with expertise in client communication, case management, documentation preparation and administrative support. Recognized for reliability, multitasking and delivering excellent client service in a fast-paced environments. Proven ability to efficiently handle high volumes of cases, ensuring timely resolution and client satisfaction. Recognized for reliability, multitasking and delivering excellent client service in a fast-paced environments.
Overview
15
15
years of professional experience
Work History
Legal Assistant
Sandoval James PLLC
Austin, TX
09.2020 - 04.2026
- Manages docket, which includes but is not limited to, calling clients and insurance adjusters, as well as assisting with vehicle repairs.
- Obtains Written/Recorded Statements from clients.
- Conduct liability investigations for motor vehicle and commercial accident cases, including evidence collection, witness identification, and document analysis.
- Coordinate and manage vehicle inspections and repair mitigation, communicating with body shops, adjusters, and experts to document damage and preserve evidence.
- Handle case support for commercial vehicle accident claims, assisting with investigation of company policies, driver records, and regulatory compliance.
- Schedule and coordinate Event Data Recorder (EDR) downloads, working with forensic technicians and ensuring proper chain of custody for crash data.
- Request and obtain defendant driving records from state agencies and third-party record providers for case evaluation.
- Perform skip tracing to locate defendants, witnesses, and relevant parties using investigative databases and public records.
- Submit and track Open Records requests with government agencies (police departments, transportation departments, etc.) to obtain reports and investigative materials.
- Maintain case files, organize evidence, and support attorneys with administrative and litigation preparation tasks.
- Communicate with clients, investigators, insurance representatives, and third-party vendors to move cases forward efficiently.
- Managed a high volume of cases simultaneously, ensuring each received proper attention and care.
- Built strong relationships with clients to provide empathetic support during their recovery journey.
- Prioritized time-sensitive tasks to ensure deadlines were met consistently, leading to positive client outcomes.
Receptionist
Sandoval James PLLC
Austin, TX
01.2020 - 09.2020
- Greet clients and providers while maintaining a professional and welcoming atmosphere.
- Answering and managing phone calls with professionalism and accuracy.
- Managing appointment scheduling and confirming client meetings.
- Maintaining the reception area's cleanliness and organization.
- Handling basic administrative tasks such as photocopying and scanning.
Server
Dennys Restaurant
El Paso, TX
08.2011 - 12.2019
- Delivered quality customer service in a fast-paced, high-volume environment.
- Managed multi-tasking in fast-paced environment to ensure timely food and beverage delivery.
- Maintained cleanliness and organization standards.
- Assisting customers by providing information regarding menu items and current specials.
Education
High School Diploma -
Del Valle High School
El Paso06-2008
Skills
- Microsoft office
- Case management
- Multitasking
- Attention to Ddetail
- Time management
- Dependable
- Legal administrative experience
- Personal injury law
- Bilingual
- Team-oriented
- Communication skills
- LexisNexis
Languages
Spanish
English
Timeline
Legal Assistant
Sandoval James PLLC
09.2020 - 04.2026
Receptionist
Sandoval James PLLC
01.2020 - 09.2020
Server
Dennys Restaurant
08.2011 - 12.2019
High School Diploma -
Del Valle High School