Kristina Sevaaetasi
Las Vegas,NV
Summary
Smart and responsible liaison with strong interest in fostering communication and collaboration. Proactive in identifying issues with utmost confidence in practical solutions. Highly motivated and determined to make meaningful contributions to organization.
Overview
18
18
years of professional experience
Work History
Veteran Service Coordinator
USVETS
07.2020 - 05.2023
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Managed individuals and families.
- Oversaw team of service professionals focused on transitional and permanent housing.
- Managed team of 15 employees in Veteran services and case management processes to comply with VA policies across company.
- Developed productive working relationships with churches, schools, government agencies and charitable organizations.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Designed individualized service plans that took into account clients' goals and preferences.
- Upheld client satisfaction by designing accurate and detailed timelines for housing services and alerting clients of changes.
- Contributed to development, implementation and execution of maintenance programs.
- Managed efficient teams of up to 20 employees.
Lead Veteran Service Assistant
USVETS
01.2018 - 07.2020
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Continuously checked products for quality assurance according to strict guidelines.
- Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Tracked receipts, employee hours and inventory movements.
Veteran Service Assistant
USVETS
03.2017 - 01.2018
- Checked documentation for accuracy and validity on updated systems.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Verified client information by analyzing intake documentation.
- Generated, posted and attached information for clients.
Emissions Inspection Technician
Summit Inspections
07.2005 - 10.2015
- Kept testing instruments and apparatus in good working conditions.
- Assessed first articles off production runs, completed related documentation and determined level of conformance with specifications.
- Rejected unacceptable items and recommended corrective actions.
- Reviewed production activities and documentation to check conformance to optimal procedures.
- Tested raw materials, packing components and product samples for regulatory compliance.
- Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
- Examined exposed components for defects or issues, documented leaks quickly and maintained high levels of accuracy.
- Repaired faults, reassembled products and completed additional tests.
Education
High School Diploma -
Samoana High School
Pago Pago, ASBachelor of Science - Human Services
California State University - Long Beach
Long Beach, CA05.2015
Skills
- Status Meetings
- Client Advocacy
- Team Leadership
- Document Verification
- Professional Speaking
- Motivational Speaking
- Employee Timesheet Processing
- Administrative Duties
- Ongoing Client Support
- Program Follow-Up and Assessment
- Coordinate Work
- Machinery Operation
Languages
Spanish
Professional Working
Samoan
Full Professional
ASL
Limited Working
Timeline
Veteran Service Coordinator
USVETS
07.2020 - 05.2023
Lead Veteran Service Assistant
USVETS
01.2018 - 07.2020
Veteran Service Assistant
USVETS
03.2017 - 01.2018
Emissions Inspection Technician
Summit Inspections
07.2005 - 10.2015
High School Diploma -
Samoana High School
Bachelor of Science - Human Services
California State University - Long Beach
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