Kristina Soppit

Assistant Manager

Valley Meal Prep

Modesto, CA

05.2021 - Current

Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Coordinated with other departments to ensure smooth flow of operations.
Maintained up-to-date knowledge of company products and services.
Organized training sessions for new hires to familiarize them with the workplace environment.
Collaborated with management on developing strategic plans for achieving business goals.
Communicated regularly with customers to gain insights into their needs.
Served as a liaison between staff members and senior management personnel.
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Developed strong relationships with customers by providing personalized assistance and support.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.