Kristina Todek
Tracy
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Hairstylist
Lady Janes
04.2010 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
Certified Salon Specialist
Chili Pepper's Tanning
01.2005 - 03.2010
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Improved team collaboration by initiating regular strategy meetings.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Cosmetology Certification - Cosmetology
Paul Mitchell The School
01-2010
High School Diploma -
Fraser High School
Fraser01-2007
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Relationship building and management
- Highly motivated self-starter
- Advanced communication skills
Timeline
Hairstylist
Lady Janes
04.2010 - Current
Certified Salon Specialist
Chili Pepper's Tanning
01.2005 - 03.2010
Cosmetology Certification - Cosmetology
Paul Mitchell The School
High School Diploma -
Fraser High School
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