Kristine Cosgrove
Los Angeles,CA.
Summary
Highly experienced Retail Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.
Overview
2
2
years of professional experience
Work History
Sales Associate
Nordstrom
Santa Monica, CA
11.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites
- Enhanced product presentation and promotional material displays, working alongside retail representatives
- Engaged with customers to build rapport and loyalty
Remote Television Production Coordinator/Scheduler
CEO, L.A. Crew
Valenica, CA
12.2005 - 08.2007
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled consultations for remote television shows with potential customers.
- Answered phone calls and answered questions from potential customers.
- Established and maintained client rapport by utilizing quality customer service.
Education
High School Diploma -
Lake Oswego High School
Lake Oswego, OregonSome College (No Degree) - School of Journalism
University of Oregon
Eugen, OregonAdvanced Screenwriting
College of The Canyons
Valencia, CA06.2005
Advanced Screenwriting - Film Certificate/Advanced Screenwriting
UCLA Writers Program
Los Angeles, CA12.2011
Some College (No Degree) - Communications
Bakersfield College
Bakersfield, CASkills
- Product Recommendations
- Sales Goal Attainment
- Seasonal Campaigns
- Cash Handling
- Event Promotion
- Verbal and Written Communication
- Order Processing
- Store Opening and Closing
- Teamwork and Collaboration
- Sales Expertise
- POS System Operations
- Creative Strategies
- Customer Transactions
- Loyalty Programs
- Credit and Cash Transactions
- Answering Customer Questions
- Garment Fittings
- Rewards Programs
- Personal Shopping
- Multi-tasking strength
- Exceptional customer service
Accomplishments
Collaborated with team of six in the development of Wacoal Brand: Breast Cancer Awareness Fundraiser Event..
Proficient at Social Media Trends/Posting Reels
Created and posted a creative reel for Skims on "Tik Tok".
Creatively invented new content using iPhone for Instagram Social Media to drive sales.
Mastered the Nordstrom ON app for virtual sales.
Timeline
Sales Associate
Nordstrom
11.2021 - 07.2022
Remote Television Production Coordinator/Scheduler
CEO, L.A. Crew
12.2005 - 08.2007
High School Diploma -
Lake Oswego High School
Some College (No Degree) - School of Journalism
University of Oregon
Advanced Screenwriting
College of The Canyons
Advanced Screenwriting - Film Certificate/Advanced Screenwriting
UCLA Writers Program
Some College (No Degree) - Communications
Bakersfield College
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