Kristine Empson
Williamsville
Summary
Dynamic medical receptionist with a proven track record at UBMD NEUROLOGY, excelling in patient management and appointment scheduling. Proficient in Medent and recognized for exceptional interpersonal skills, I enhance clinic efficiency and ensure patient satisfaction through organized record-keeping and effective communication.
Overview
2
2
years of professional experience
Work History
Medical Receptionist/Front Desk
UBMD NEUROLOGY
Williamsville, NY
03.2025 - Current
- Managed patient check-in processes to ensure smooth workflow and efficient service delivery.
- Scheduled appointments using electronic health record system to optimize clinic operations.
- Assisted patients with inquiries, providing clear information on procedures and services offered.
- Maintained organized patient records to support confidentiality and data accuracy.
Receptionist/Front Desk
Invision Health Brain and Spine Center
Williamsville, NY
11.2023 - 01.2024
Greet patients at check-in, update patient information and process insurance and copays.
Education
High School Diploma - Medical Receptionist (Associates Degree)
SUNY Erie Community College
Williamsville, NY06.2023
High School Diploma - General Studies
Lockport Central Schools
Lockport, NY06.2016
Skills
Proficient in Medent, Microsoft PowerPoint and Outlook
Excellent interpersonal skills and phone etiquette
Strong organizational skills and ability to multitask
Timeline
Medical Receptionist/Front Desk
UBMD NEUROLOGY
03.2025 - Current
Receptionist/Front Desk
Invision Health Brain and Spine Center
11.2023 - 01.2024
High School Diploma - Medical Receptionist (Associates Degree)
SUNY Erie Community College
High School Diploma - General Studies
Lockport Central Schools