Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Thometz

Seminole

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Sales Associate

Family First Life
Tampa, FL
01.2025 - 08.2026
  • Developed strong relationships with clients, fostering trust and loyalty for repeat business.
  • Provided detailed product information, enhancing customer understanding and satisfaction.
  • Assisted clients in selecting insurance products to meet individual needs.
  • Conducted market research to identify potential leads and growth opportunities.

Sales Associate

Spartan Solar
Tampa, FL
01.2023 - 01.2025
  • Collaborated with team members to achieve sales targets and improve overall performance.
  • Adapted sales strategies based on customer feedback to increase conversion rates.
  • Maintained accurate records of client interactions using CRM software to ensure follow-up efficiency.
  • Participated in training sessions to enhance product knowledge and sales techniques.

Customer Service Representative

Tampa Airport
Tampa, FL
01.2023 - 01.2024
  • Provided exceptional customer support, resolving inquiries and complaints efficiently.
  • Implemented improvements to service processes, enhancing overall customer satisfaction.
  • Collaborated with team members to ensure seamless operations during high-traffic periods.
  • Utilized ticketing systems to track and manage customer interactions effectively.

Bartender

Saltys Island Bar N Grill
Clearwater Beach, FL
01.2020 - 01.2023
  • Created signature cocktails, enhancing customer engagement and satisfaction.
  • Trained new staff on bar operations and customer service standards.
  • Managed inventory control, ensuring optimal stock levels and minimizing waste.
  • Streamlined drink preparation processes, improving efficiency during peak hours.

Education

High School Diploma -

Seminole High
Seminole, FL
05.2015

Skills

  • Customer service
  • Teamwork and collaboration
  • Prioritization strategies
  • Problem-solving skills

Timeline

Sales Associate

Family First Life
01.2025 - 08.2026

Sales Associate

Spartan Solar
01.2023 - 01.2025

Customer Service Representative

Tampa Airport
01.2023 - 01.2024

Bartender

Saltys Island Bar N Grill
01.2020 - 01.2023

High School Diploma -

Seminole High