Kristine Oliver
Amelia,United States
Summary
Communicative employee dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.
Overview
8
8
years of professional experience
Work History
Server
Buffalo Wild Wings
Anderson, Ohio
09.2016 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
Sales Representative
Cricket Wireless
Amelia, Ohio
12.2019 - 06.2021
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Server Shift Leader
Mitchell's Seafood
Newport, KY
03.2018 - 01.2019
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Created incentive-based performance tracking systems to encourage positive and energetic service execution.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Education
High School Diploma -
North Lincoln High School
Lincolnton, NC05.2010
Skills
- Upselling and Cross Selling
- Conflict and Complaint Resolution
- Service-Oriented
- Verbal and Written Communication
Timeline
Sales Representative
Cricket Wireless
12.2019 - 06.2021
Server Shift Leader
Mitchell's Seafood
03.2018 - 01.2019
Server
Buffalo Wild Wings
09.2016 - Current
High School Diploma -
North Lincoln High School
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