Kristine Schlueter
Saint Charles,IL
Summary
Energetic pet owner, comfortable with handling dogs of all breeds and sizes. Committed to well-being of dogs and peace of mind of owners. Capable of developing and maintaining loyal client relationships while building trust with animals under care. New to this field in a business like manner, but years of experience with pet sitting and taking care of my own animals as well as family members and friends animals.
Overview
26
26
years of professional experience
Work History
Customer Service Associate
Huskie Tools LLC
Glendale Heights, IL
10.2010 - Current
- Create and maintain accurate and current customer account data.
- Generate tool repair quotes and relay verbally and via email to customers.
- Enter orders into Net Suite computer database system.
- Responsible for tool repair process flow from quote to shipping repair back to customer.
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Successfully work with our team of Sales Associates, Technicians and managers on a daily basis.
Human Resources Assistant
ARAMARK Corporation
Downers Grove, IL
02.2006 - 12.2009
- Reviewed job applications to identify, and recommend optimal candidates.
- Provided HR support to a 13 state region.
- Supported 13 field district managers, 7 field HR managers, and 5,500 employees.
- Successfully executed the successful pilot and regional roll out of New Hire On Boarding initiative implementation.
- Directly responsible for the centralized short term disability, leave of absence, and FMLA program.
- Recruited and screened qualified potential employees.
- Verified and investigated employment claims and data.
Executive Assistant
Central Development Corporation
St. Charles, IL
05.2000 - 11.2004
- Organized and updated schedules for the President and general contractors.
- Supported President in all matters of travel, scheduling, and meeting planning needs in a demanding fast paced environment.
- Responsible for all payroll for internal employees, accounts payable, receivable, quarterly, year end general ledger, and month end reconciliation.
- Lead all sourcing for newly transitioned employees and conducted employee interviews and orientations.
Customer Service Representative
AEROTEK, Inc.
Downers Grove, IL
04.1997 - 04.2000
- Supported 50 contract consultants and administered benefits, conducted new hire orientation and processed and distributed all client time sheets, payroll and expenses.
- Processed employee terminations, promotions, and merit increases.
- Maintained consultant relationships resolving issued and disputes.
Education
Bachelor of Arts - General Studies
Northern Illinois University
Dekalb, IL1995
Associate of Arts - undefined
College of DuPage
Glen Ellyn, IL1992
Skills
- Customer service
- Microsoft Office
- HRIS (Human Resource Information Systems Management)
- People Soft
- Net Suite
- Peach Tree Accounting
- Account management
- Interpersonal communication
- Self-direction
- Data entry
- Order fulfillment
- Staff education and training
- Recordkeeping strengths
- Money handling abilities
Timeline
Customer Service Associate
Huskie Tools LLC
10.2010 - Current
Human Resources Assistant
ARAMARK Corporation
02.2006 - 12.2009
Executive Assistant
Central Development Corporation
05.2000 - 11.2004
Customer Service Representative
AEROTEK, Inc.
04.1997 - 04.2000
Bachelor of Arts - General Studies
Northern Illinois University
Associate of Arts - undefined
College of DuPage