Kristoffer Burns
Lakeland,FL
Summary
Versatile professional with experience in admissions counseling, apartment leasing, and social work. Demonstrated skills in administrative processes, student engagement, and client relations. Currently enhancing technical expertise through the IBM IT Support Professional Certificate to pursue technology-focused opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Admissions Counselor
Keiser University
05.2025 - Current
- Contact potential students via phone, email, text or in-person meetings to find educational and career goals.
- Explain the University's academic offerings, admissions requirements, financial aid process, and student services.
- Assist students with the enrollment process, hold tours of the campus, Maintain and track students progress in the system, and work towards meeting enrollment targets.
Leasing Agent
Carlton Arms of South Lakeland
01.2024 - 05.2025
- Leased apartments out to new and current residents, held tours of different types of apartments, worked with maintenance staff to close out work orders, verified tenant incomes, ID, and other forms of documents needed before accepting lease applications.
Child Welfare Case Manager
One Hope United
01.2023 - 03.2024
- Supervised visits (in office or out-of-office) and transported kids to doctors' appointments, foster homes, group homes.
- Contributed to the development of effective policies and procedures within the agency that promoted quality services for families.
- Maintained confidentiality of sensitive information.
Education
Bachelor of Arts - Psychology
Webber International University
Babson Park, FL05-2023
Skills
- Records management
- Written and verbal communication
- Proficient in Microsoft Office
- Problem-solving abilities
- Organization
- Interviewing
- Interpersonal communication
- Telephone and email etiquette
- Data tracking
- Customer service
- Issue resolution
- Critical thinking
- Microsoft outlook
Certification
IBM IT Support Professional Certificate - (In Progress)
Timeline
Admissions Counselor
Keiser University
05.2025 - Current
Leasing Agent
Carlton Arms of South Lakeland
01.2024 - 05.2025
Child Welfare Case Manager
One Hope United
01.2023 - 03.2024
Bachelor of Arts - Psychology
Webber International University