Kristopher Abicht
Operations Coordinator
Midland,TX
Summary
Forthcoming Operations Coordinator systematic about enhancing project production and saving costs. Strong networking and computational skills with expertise in Salesforce and Excel. Excellent written and verbal communication abilities focused on building consensus and achieving common goals. Talented at improving operational efficiency through researched strategies and processes.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Operations Coordinator
Weatherford International
Odessa, Texas
08.2019 - Current
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Evaluated upcoming program plans to forecast expected resource needs.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Provided direction and guidance to internal teams in order to achieve targets.
- Used Salesforce and excel to analyze production data, guaranteeing efficient production of defect-free products.
Account Manager 3
Wells Fargo
Las Colinas, Texas
01.2019 - 08.2019
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Liaised between account holders and various departments.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Oversaw new business development and customer servicing.
Personal Banker 3
Woodforest Bank
Mansfield, Texas
06.2018 - 01.2019
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Promoted financial products by maintaining excellent service offering knowledge.
- Maximized revenue through improved sales techniques and branch productivity.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Expanded client base by promoting new financial products.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
Commercial Sales Coordinator
Home Depot
Mansfield, Texas
02.2015 - 06.2018
- Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.
- Presented bids and contracts for potential clients to review during meetings.
- Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
- Drafted, submitted and processed sales contracts for orders received.
- Attended training sessions on sales skills, product knowledge, technical information, as well as company policies and procedures.
- Identified business prospects in target markets and developed defined marketing plans to attract new clients.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Trained team members in successful strategies to meet operational and sales targets.
- Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
Education
High School Diploma -
Mansfield High School
Mansfield, Texas 08.2009 - 06.2013
Skills
Project restructuring
Forecasting
Logistics coordination
Process implementation
Customer Relations
Business Development
Product development
Client account management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Operations Coordinator
Weatherford International
08.2019 - Current
Account Manager 3
Wells Fargo
01.2019 - 08.2019
Personal Banker 3
Woodforest Bank
06.2018 - 01.2019
Commercial Sales Coordinator
Home Depot
02.2015 - 06.2018
High School Diploma -
Mansfield High School
08.2009 - 06.2013