Summary
Work History
Education
Skills
Timeline
Overview
Generic

Kris Brown

Clever,MO

Summary

Resourceful, person-centered Career Counselor focused on building successful paths of support for personal and professional goals.

Work History

Apprentice Plumber

All Service Air Service And Plumbing
Springfield, MO
04.2021 - 03.2022
  • Worked with customers to understand needs, provide great service and ensure satisfaction
  • Located and repaired or replaced worn and broken components to enhance system functionality and durability and maximize performance
  • Performed equipment inspections before and after each shift, turning in equipment logs to company
  • Managed work log and kept detailed reports of work done at various sites

Apprentice Plumber

Roto-Rooter Plumbing & Drain Services
Ozark, MO
04.2019 - 08.2020
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Conducted thorough inspections and tests of previously installed systems to locate and correct faults
  • Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain 98% customer satisfaction ratings

Help Desk Technician

JMark
Springfield, MO
01.2018 - 02.2019
  • Patiently walked individuals through basic troubleshooting tasks
  • Analyzed issues to identify troubleshooting methods needed for quick remediation
  • Explained technical information in clear terms to promote better understanding for non-technical users
  • Managed customers' expectations of support and technology functionality in order to provide positive user experience

Career Counselor

United States Navy
Springfield, MO
03.2012 - 06.2015
  • Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers
  • Developed career and education plans based on individual needs
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history
  • Maintained case files and documented actions
  • Handled 20+ calls per day to address client inquiries and concerns
  • Maintained knowledge of market and diverse career opportunities
  • Enhanced community outreach to bring in new candidates, highlight programs and meet targets.

Boatswain's Mate

US Navy Reserves
Springfield, MO
05.2007 - 05.2012
  • Handled landing signalman responsibilities on air-capable ships and as coxswain on RHIB (rigid-hulled inflatable boat)
  • Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance
  • Trained 60 deck division personnel in maintenance duties aboard US Naval ships, including upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment
  • Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo
  • Oversaw cargo handling and inspected anchoring, mooring, fueling, towing and transferring of personnel and cargo.

Career Counselor

US Navy
Springfield, MO
08.2003 - 08.2007
  • Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers
  • Developed career and education plans based on individual needs
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history
  • Maintained case files and documented actions
  • Handled 20+ calls per day to address client inquiries and concerns
  • Maintained knowledge of market and diverse career opportunities
  • Enhanced community outreach to bring in new candidates, highlight programs and meet targets.

Boatswain's Mate

US Navy
San Diego, CA
01.2000 - 04.2003
  • Handled landing signalman responsibilities on air-capable ships and as coxswain on RHIB (rigid-hulled inflatable boat)
  • Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance
  • Trained 60 deck division personnel in maintenance duties aboard US Naval ships, including upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment
  • Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo
  • Oversaw cargo handling and inspected anchoring, mooring, fueling, towing and transferring of personnel and cargo

Education

Some College (No Degree) - Construction Technology

Ozarks Technical Community College
Springfield, MO

Some College (No Degree) - Networking Technology

Ozarks Technical Community College
Springfield, MO

Skills

  • Confidentiality
  • Empathy
  • Strong communication skills
  • Patience
  • Perseverance
  • Trustworthiness

Timeline

Apprentice Plumber

All Service Air Service And Plumbing
04.2021 - 03.2022

Apprentice Plumber

Roto-Rooter Plumbing & Drain Services
04.2019 - 08.2020

Help Desk Technician

JMark
01.2018 - 02.2019

Career Counselor

United States Navy
03.2012 - 06.2015

Boatswain's Mate

US Navy Reserves
05.2007 - 05.2012

Career Counselor

US Navy
08.2003 - 08.2007

Boatswain's Mate

US Navy
01.2000 - 04.2003

Some College (No Degree) - Construction Technology

Ozarks Technical Community College

Some College (No Degree) - Networking Technology

Ozarks Technical Community College

Overview

19
19
years of professional experience
1
1
Certificate

Similar Profiles

  • David Minor

    David MinorDavid Minor

    Operations Manager at The Plumbing and Air Service CompanyOperations Manager at The Plumbing and Air Service Company

    View Profile
  • Larry Lawrence

    Larry LawrenceLarry Lawrence

    Service Manager at DEPENDABLE SERVICE PLUMBING & AIRService Manager at DEPENDABLE SERVICE PLUMBING & AIR

    View Profile
  • Hinemoa Silia Tuifanga Tukia Livai

    Hinemoa Silia Tuifanga Tukia LivaiHinemoa Silia Tuifanga Tukia Livai

    CSA/Ramp Service Agent at Wright Air Service / Northern Air CargoCSA/Ramp Service Agent at Wright Air Service / Northern Air Cargo

    View Profile
Kris Brown