Summary
Work History
Education
Skills
Timeline
Overview
Generic

Kris Brown

Clever,MO

Summary

Resourceful, person-centered Career Counselor focused on building successful paths of support for personal and professional goals.

Work History

Apprentice Plumber

All Service Air Service And Plumbing
Springfield , MO
2021.04 - 2022.03
  • Worked with customers to understand needs, provide great service and ensure satisfaction
  • Located and repaired or replaced worn and broken components to enhance system functionality and durability and maximize performance
  • Performed equipment inspections before and after each shift, turning in equipment logs to company
  • Managed work log and kept detailed reports of work done at various sites

Apprentice Plumber

Roto-Rooter Plumbing & Drain Services
Ozark , MO
2019.04 - 2020.08
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Conducted thorough inspections and tests of previously installed systems to locate and correct faults
  • Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain 98% customer satisfaction ratings

Help Desk Technician

JMark
Springfield , MO
2018.01 - 2019.02
  • Patiently walked individuals through basic troubleshooting tasks
  • Analyzed issues to identify troubleshooting methods needed for quick remediation
  • Explained technical information in clear terms to promote better understanding for non-technical users
  • Managed customers' expectations of support and technology functionality in order to provide positive user experience

Career Counselor

United States Navy
Springfield , MO
2012.03 - 2015.06
  • Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers
  • Developed career and education plans based on individual needs
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history
  • Maintained case files and documented actions
  • Handled 20+ calls per day to address client inquiries and concerns
  • Maintained knowledge of market and diverse career opportunities
  • Enhanced community outreach to bring in new candidates, highlight programs and meet targets.

Boatswain's Mate

US Navy Reserves
Springfield , MO
2007.05 - 2012.05
  • Handled landing signalman responsibilities on air-capable ships and as coxswain on RHIB (rigid-hulled inflatable boat)
  • Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance
  • Trained 60 deck division personnel in maintenance duties aboard US Naval ships, including upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment
  • Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo
  • Oversaw cargo handling and inspected anchoring, mooring, fueling, towing and transferring of personnel and cargo.

Career Counselor

US Navy
Springfield , MO
2003.08 - 2007.08
  • Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers
  • Developed career and education plans based on individual needs
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history
  • Maintained case files and documented actions
  • Handled 20+ calls per day to address client inquiries and concerns
  • Maintained knowledge of market and diverse career opportunities
  • Enhanced community outreach to bring in new candidates, highlight programs and meet targets.

Boatswain's Mate

US Navy
San Diego , CA
2000.01 - 2003.04
  • Handled landing signalman responsibilities on air-capable ships and as coxswain on RHIB (rigid-hulled inflatable boat)
  • Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance
  • Trained 60 deck division personnel in maintenance duties aboard US Naval ships, including upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment
  • Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo
  • Oversaw cargo handling and inspected anchoring, mooring, fueling, towing and transferring of personnel and cargo

Education

Some College (No Degree) - Construction Technology

Ozarks Technical Community College
Springfield, MO

Some College (No Degree) - Networking Technology

Ozarks Technical Community College
Springfield, MO

Skills

  • Confidentiality
  • Empathy
  • Strong communication skills
  • Patience
  • Perseverance
  • Trustworthiness

Timeline

Apprentice Plumber

All Service Air Service And Plumbing
2021.04 - 2022.03

Apprentice Plumber

Roto-Rooter Plumbing & Drain Services
2019.04 - 2020.08

Help Desk Technician

JMark
2018.01 - 2019.02

Career Counselor

United States Navy
2012.03 - 2015.06

Boatswain's Mate

US Navy Reserves
2007.05 - 2012.05

Career Counselor

US Navy
2003.08 - 2007.08

Boatswain's Mate

US Navy
2000.01 - 2003.04

Some College (No Degree) - Construction Technology

Ozarks Technical Community College

Some College (No Degree) - Networking Technology

Ozarks Technical Community College

Overview

19
19
years of professional experience
1
1
Certificate

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Kris Brown