Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kristopher Olinsky

Jacksonville,FL

Summary

Dynamic hospitality professional with extensive experience at Buffalo Wild Wings, excelling in customer service and conflict resolution. Proven ability to engage guests and manage high-volume environments while training new staff. Proficient in POS software, ensuring efficient operations and exceptional guest experiences. Committed to delivering memorable service in fast-paced settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Host/Server

Buffalo Wild Wings
Jacksonville, USA
01.2025 - Current
  • Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
  • Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service
  • Effectively communicated with the kitchen staff to ensure timely delivery of food orders
  • Maintained cleanliness and organization of the host stand area at all times
  • Trained new hosts on proper procedures, including greeting protocols and reservation management
  • Managed a high volume of phone calls while maintaining excellent phone etiquette standards

Ghost Tour Guide

Old Town Trolley Tours
Saint Augustine, USA
04.2024 - 05.2025
  • Guide guests through historical St. Augustine and explain the paranormal occurrences within
  • Keep a professional mindset while staying in character when interacting with guests
  • Ensure guests safety throughout entire experience

Shift Lead

Jeremiah's Italian Ice
Cooper City, USA
04.2022 - 07.2023
  • Managed team members ensuring correct following of store policies and cleanliness.
  • Handled cash and counted money.
  • Operated a POS system.
  • Followed closing procedures.
  • Provided exemplary customer service and showed an ability to answer any questions that the customer may have.

Education

Associate's degree - Acting

Saint Johns River State College
Palatka, FL
08-2023

Skills

  • Customer service
  • Conflict resolution
  • Sales strategies
  • Customer engagement
  • Multitasking proficiency
  • POS software

Certification

Driver's License, 11/01/23, 11/01/28

References

References available upon request.

Timeline

Host/Server

Buffalo Wild Wings
01.2025 - Current

Ghost Tour Guide

Old Town Trolley Tours
04.2024 - 05.2025

Shift Lead

Jeremiah's Italian Ice
04.2022 - 07.2023

Associate's degree - Acting

Saint Johns River State College
Kristopher Olinsky