Maintain current product, market and competitor knowledge to successfully enhance operational and sales development approaches. Performance-oriented in prospecting, networking and completing key sales. Address and solve wide-ranging operations, sales and personnel management problems.
Overview
15
15
years of professional experience
Work History
Territory Sales Manager
Scotts Miracle-Gro
11.2019 - Current
Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Drove team revenue totals by bringing in top sales numbers.
Hardlines Manager
Academy Sports And Outdoors
04.2018 - 11.2019
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Assisted in organizing and overseeing assignments to drive operational excellence.
Assistant Store Manager
The Home Depot Inc
01.2009 - 04.2019
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Education
Bachelor of Science - Business Management
University of West Georgia
Carrollton, GA
06.2001
Skills
Business Growth and Retention
Sales Closing
Closing Techniques
New Account Development
Account Servicing
Solution Selling
Timeline
Territory Sales Manager
Scotts Miracle-Gro
11.2019 - Current
Hardlines Manager
Academy Sports And Outdoors
04.2018 - 11.2019
Assistant Store Manager
The Home Depot Inc
01.2009 - 04.2019
Bachelor of Science - Business Management
University of West Georgia
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