Summary
Overview
Work History
Education
Skills
Timeline
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Kristtal De Mey Deffitt

Windermere,FL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

4
4
years of professional experience

Work History

Property Supervisor

Freedom Property.
Orlando, Florida
02.2020 - Current
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.

Bartender

JW Marriott
Orlando, Florida
04.2023 - 07.2024
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Processed payments accurately and efficiently with POS system.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.

Bartender

Agave Azul Mexican Cuisine
Windermere, FL
08.2021 - 06.2024
  • Handled correspondence promptly and accurately according to established protocols.
  • Sorted mail on a daily basis and distributed it accordingly.
  • Researched industry trends to inform decision making processes within the organization.
  • Prepared agendas and took meeting minutes as requested by the manager.
  • Utilized computer applications such as Microsoft Office Suite proficiently.
  • Reviewed emails daily to prioritize tasks for the manager's attention.
  • Organized and scheduled meetings, conferences, travel arrangements, and other administrative activities.

Education

Gold Coast Real Estate
Orlando, Florida
11-2022

High School Diploma -

Marjory Stoneman Douglas High School
Parkland, FL
06-2021

Skills

  • Employee Relations
  • Bilingual
  • File Management
  • Social Media Management
  • Schedule oversight
  • Calendar Management
  • Customer service excellence
  • Spanish translation
  • Document Translation

Timeline

Bartender

JW Marriott
04.2023 - 07.2024

Bartender

Agave Azul Mexican Cuisine
08.2021 - 06.2024

Property Supervisor

Freedom Property.
02.2020 - Current

Gold Coast Real Estate

High School Diploma -

Marjory Stoneman Douglas High School

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Kristtal De Mey Deffitt