Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Kristy Bauce

Gulf Breeze,FL

Summary

I have been in Customer Service for the last 25 plus years. I love helping guests and customers to find exactly what they want or need. I have been known to go above and beyond the call of duty to help people!

Overview

6
6
years of professional experience

Work History

Manager/Bartender/ Server/Lead Hostess

Rex’s Family Of Restaurants
Steamboat Springs, CO
05.2014 - 03.2020
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Increased sales significantly by upselling higher-end products to customers.
  • Evaluated employees' strengths and assigned tasks based upon experience and training
  • Delivered feedback to decision-makers regarding employee performance and training needs
  • Evaluated suppliers to maintain cost controls and improve operations

Education

No Degree -

Colorado Mountain Community College
Craig, CO

High School Diploma -

Gwynn Park High School
Brandywine, MD
06.1997

Skills

  • Specials Promotion and Upselling
  • Dining Room Cleaning and Upkeep
  • Special Requests and Substitutions
  • Cool Under Pressure
  • Transactions and Cash Handling
  • Conflict and Complaint Resolution
  • Able to Lift 30 Pounds
  • Team Player
  • Warm and Friendly
  • Guest Relations Management
  • Guest Satisfaction

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Manager/Bartender/ Server/Lead Hostess

Rex’s Family Of Restaurants
05.2014 - 03.2020

No Degree -

Colorado Mountain Community College

High School Diploma -

Gwynn Park High School

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Kristy Bauce