Kristy Forsberg
Conewango Valley,NY
Summary
Dedicated professional with a proven track record at Elderwood at Hamburg, excelling in patient care and customer service. Expert in multitasking and organization, demonstrated through efficient deli operations management at Braymiller Market, reducing labor costs. Known for exceptional reliability, empathy, and maintaining high cleanliness standards, enhancing customer and patient satisfaction.
Overview
7
7
years of professional experience
Work History
Cashier
Oj’s Smoke Shop
02.2019 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
CNA
Gowanda Rehabilitation and Nursing
10.2017 - 04.2018
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CNA
Elderwood at Hamburg
03.2017 - 08.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Deli
Braymiller Market
01.2015 - 03.2017
- Enhanced customer satisfaction by providing exceptional deli product recommendations and personalized service.
- Managed deli operations efficiently, resulting in reduced labor costs without sacrificing customer service quality.
- Developed loyal customer relationships through knowledgeable assistance with specialty products such as cheeses, meats, and prepared foods.
- Reduced food waste by implementing proper inventory management and rotation practices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Online Pacific High School
Ventura, CA2015
Skills
- Customer service
- Patience and empathy
- Cleaning and sanitizing
- Money handling
- Daily reporting
- Multitasking and organization
- Reliability and punctuality
Timeline
Cashier
Oj’s Smoke Shop
02.2019 - 09.2021
CNA
Gowanda Rehabilitation and Nursing
10.2017 - 04.2018
CNA
Elderwood at Hamburg
03.2017 - 08.2017
Deli
Braymiller Market
01.2015 - 03.2017
Online Pacific High School
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