Oversees the development and manages the administrative aspects of HAM affiliate compliance policies and procedures
Provides overall direction and oversight of the Outpatient Therapy Department.
Practice Manager
St Mary's (Community Clinical Services)
01.2015 - 05.2021
Provides clinical supervision and administrative oversight to 30+ mental health clinicians in three departments
Coordinates and facilitates staff meetings, (clinical) group supervision, and quality improvement initiatives
Develops and maintains policies and procedures
Determines and implements workflows to create improved efficiencies for office processes
Administratively manages administrative assistants and mental clinicians
Documents and addresses performance issues through the evaluation and/ or disciplinary process
Schedules and coordinates interviews and orientation of new hires
Determines interdepartmental protocols to ensure that service delivery maintains customer focus
Manages time and attendance of all employees
Provides and/ or coordinates training and professional development
Prepares the agency for HRSA site visits.
Clinician I/ Clinician II/ Senior Clinician
St. Mary’s (Community Clinical Services)
08.2005 - 01.2015
Provided family, individual and group therapy for clients in multiple treatment settings (adolescent residential program, inpatient, detoxification, EAP, school based services, integrated care)
Developed individualized treatment plan for each client and delivered quality services aligned with developed goals
Coordinated clinical treatment meetings, as needed, with respective providers, family members and other involved personnel for the purpose of monitoring and evaluating client progress
Provided supervision to agency interns, fully licensed and conditionally licensed clinicians
Collaborated with shared providers and other involved entities to ensure quality delivery of care
Documented clinical work, as determined by licensing requirements
Education
Master of Social Work - University of Southern Maine
05.2005
Bachelor of Social Work - University of Maine, Orono