Brittany Hardy
Boise,ID
Summary
Proven skills in leading and optimizing all facets of online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. Skilled at delivering exceptional service to customers and building loyal base.
Overview
10
10
years of professional experience
Work History
Office Manager
Altis Counseling
Nampa, ID
11.2023 - Current
- Supervise staff members, organize schedules and delegate tasks.
- Maintain filing system for records, correspondence and other documents.
- Order supplies and equipment to maintain adequate inventory levels.
- Answer phone calls, responded to emails, route mail and coordinate courier services.
- Track invoices and payments to ensure accuracy of accounts receivable and payable information.
Logistics Assistant
Armstrong Transport Group
Boise, ID
03.2022 - 11.2023
- Managed daily inventory counts to keep system accurate.
- Maintained compliance with import and export laws to maximize delivery efficiency.
- Generated tracking reports each day on metrics such as current inventory and open bills.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
- Analyzed client orders and deadlines with available driving personnel to plan and execute assignments.
Internet Sales Consultant
Peterson Auto
Boise, ID
3/13/21 - 12.2021
- Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
- Exercised proper qualification skills to convert leads in to genuine sales opportunities.
- Engaged in timely customer communication to resolve issues and identify sales opportunities.
- Oversaw day-to-day activity on website and overall performance to improve user experience, increase traffic and develop brand loyalty.
Assistant Manager - Leasing Agent
Fields at Gramercy Apartments
Meridian, ID
10.2019 - 03.2021
- Delegated daily tasks to team members to optimize group productivity.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Contacted and followed up with tenants on renewal notices.
Bartender
Kona Grill and Bar
Meridian, ID
11.2016 - 02.2020
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
Education
High School Diploma -
Kimberly High Sv
Kimberly, ID05-2007
Associate of Applied Science - Public Relations
College of Southern Idaho
Twin Falls, IDSkills
- Sales expertise
- Computer skills
- Customer service
- People skills
- Decision-making
- Reliable and trustworthy
References
- Ingrid Guerrero, (909) 979-7193
- Katherine O'Connor, (208) 353-8000
- Michael Quinney, (208) 901-0779
- Erik Mier, (208) 440-1178
Timeline
Office Manager
Altis Counseling
11.2023 - Current
Logistics Assistant
Armstrong Transport Group
03.2022 - 11.2023
Assistant Manager - Leasing Agent
Fields at Gramercy Apartments
10.2019 - 03.2021
Bartender
Kona Grill and Bar
11.2016 - 02.2020
Internet Sales Consultant
Peterson Auto
3/13/21 - 12.2021
High School Diploma -
Kimberly High Sv
Associate of Applied Science - Public Relations
College of Southern Idaho