Kristy Malcom
Bensalem,PA
Summary
Skilled Accounts Specialist with 9 years' experience in the legal field. Knowledgeable, analytical and personable with excellent problem solving skills and strengths in areas of credit and collections. Adept at collecting, posting and managing account payments. Independently handles client requests, billing needs and administrative functions. Reviews contracts and other documents to issue accurate invoices. Generates invoices, handling payments and collecting past-due accounts. Collaborative, reliable, highly organized and hardworking.
Overview
16
16
years of professional experience
Work History
Accounts Specialist
VolpeKoenig
Philadelphia, PA
03.2008 - Current
- Resolved collection issues with customers through dispute resolution techniques.
- Performed data entry of customer invoices and payments into accounting system.
- Developed an understanding of internal control procedures related to Accounts Receivable processes.
- Followed up with customers regarding past due balances via phone calls or emails.
- Operated register, handled cash and processed credit card transactions.
- Reviewed and verified accuracy of invoices and account balances.
- Prepared and submitted accounting documents and reports for review, authorization and processing.
- Generated, mailed and monitored invoices.
- Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
Education
High School Diploma -
St. Hubert's Catholic School
Philadelphia, PA06-1996
Skills
- Billing Issue Resolution
- Account Investigations
- Account Updating
- Document Management
- Microsoft Office Proficiency
Timeline
Accounts Specialist
VolpeKoenig
03.2008 - Current
High School Diploma -
St. Hubert's Catholic School